Instant Activation
Smooth chatbot integrations with most widely-used hotel systems in the world.
No more delays in your installation. Activate the solution to have it ready on the same day.

Smooth chatbot integrations with most widely-used hotel systems in the world.
No more delays in your installation. Activate the solution to have it ready on the same day.
An integration consists of the process of linking together different hotel systems to functional interact as a whole. In short, HiJiffy provides a solution for data and functionality to flow seamlessly between integrated systems, communicating optimally between them and thus streamlining and decreasing complexity.
HiJiffy partners with industry leaders to help customers provide services that solve big problems.
We reduce administrative time by giving an easier and streamlined way to connect people and businesses with travel software or apps.
We currently have +60 integrations with the following types of hotel systems:
HiJiffy offers API integrations and custom integrations.
API stands for application programming interface and this type of chatbot integration allows HiJiffy's solutions to communicate with other products and services without having to know how they're implemented.
Custom integrations means building a custom solution that is specific to an exact use case. This can be done by sending a CSV file to us via email or FTP.
HiJiffy integrations are a cornerstone of digital transformation within the travel industry, and the main benefits are:
Without proper integration, agents are stuck manually entering data into multiple applications instead of adding value to the process. With our integration, data is transferred automatically between systems, resulting in smoother workflows, better process efficiency and reduced error margins.
Data stored in different systems result in data silos, and organizations are incapable of objective proper analysis. HiJiffy gathers all data in a central system improving data analysis, ensuring consistency, and increases the value of the data.
Another advantage of centralized data in HiJiffy is the ability to use real-time, accurate data across traditional organizational boundaries, providing a 360° view of an organization. Better, more accurate decisions allow organizations to grow faster and lower costs.
Some organizations may depend on systems that are long past their end-of-life but may be irreplaceable. Integrating data from these legacy systems with HiJiffy into other newer systems allow organizations to continue working with legacy systems when moving forward in digital transformation.
Defining data flows is getting to a level deeper than "make Client X talk to Partner Y". Many business stakeholders need some help getting from that top-level concept to a tangible specification that would allow someone to actually build that integration. Data flows provide that level of specification, but it still might be too in the tech weeds for some people.
So it's helpful to start by defining use cases first, business cases. These should be expressed in a format that's more comfortable for a business stakeholder because they are part of virtually any IT or software project.
The goal is still to get to a list of data flows, but starting by defining use cases allows business stakeholders to break down "make Client X talk to Partner Y" in business value terms, with little regard to technical realities.
E.g. Booking Cancellations: New Cancelled Guest (triggers when a guest cancels their reservation).
The scope for an integration is the summation of the scope of the data flows that must be implemented to achieve the desired business use cases.
E.g. Check Availability (check for hotel availability and show results on the conversation).