About Us

In 2016, HiJiffy was founded with the mission of developing the most advanced conversational AI for hospitality. Seeking the perfect connection between hotels and their guests, HiJiffy created a powerful Guest Communications Hub.

We are passionate about travelling and innovation

José Mendonça

CTO at HiJiffy

Pedro Gonçalves

COO at HiJiffy

Tiago Araújo

CEO at HiJiffy

Today, 1,800+ hotels worldwide are using HiJiffy's AI-powered solutions

We helped hotels generate + 54 million dollars in direct bookings with our Booking Assistant solutions.

Our Guest Communications Hub empowers hotels in over 50 countries around the globe.

The HiJiffy World

We are an international team of talents working towards creating disruptive and innovative solutions to positively impact the travel industry. With the headquarters based in Vidigueira, HiJiffy has offices in Lisbon, Barcelona, London and Paris. The team rows together to seek growth on a global scale and build long-lasting relationships.

Meet the team

HiJiffy highlighted in the media

Check what the media is saying

“(…) provides hotels with a central console through which can manage guest communications before during and after their stay”

“(…) help automate the process of booking and handling customer queries by delivering immediate responses”

“(…) covers the entire guest journey 24/7 across most social media platforms and messaging. It connects guests to different hotel management systems”

“a new system that is able to identify the emotion behind customers’ requests and then use that to prioritize and escalate the request to the right department”

Awards

Founded in 2016 with the mission to provide an automated, personalised and centralized service to support hotel deliver an improved quest experience, HiJiffy has received multiple awards over the years, including a recognition from UNWTO as the Most Innovate Solution in Tourism.

Want to be part of this revolution?

We are looking for a talent. Check our careers page here.