Success Stories

How did HiJiffy help hoteliers increase their revenue and improve their guest service

Learn the story of hoteliers like you that improved their operation with our all-in-one communication solutions.

Our Case Studies

How Magic Costa Blanca reached in one year 87% automation of guest requests with HiJiffy

How Macdonald Hotels & Resorts is delivering 100% automation for their online communication.

How Bahia Principe Hotels & Resorts generated 5 Million € in direct bookings with HiJiffy.

How Finn Lough is solving 90% of the online queries in less than 7 minutes with HiJiffy's automated chatbot.

How Victoria Garden automated more than 80% of their online requests while delivering a personalised experience.

How Domaine & Demeure made over €157k in direct bookings with HiJiffy

“We decided to select HiJiffy based on their track record in enabling very high levels of task automation while improving guest satisfaction. The setup was quick thanks to seamless integration with our D-EDGE Booking Engine, and we could observe the benefits of using this AI-powered solution from the start. At a nearly complete automation level, our guests were delighted with the service they received via HiJiffy’s Booking Assistant. This combination translated to increased revenue which was one of our priorities too.”

How Lake District Hotels reduced incoming calls by 70% while increasing direct room bookings & table reservations.

“We were looking at solutions to reduce calls to our reception and reservations teams, HiJiffy’s automated Booking Assistant ticked all those boxes.

On launch, we very quickly achieved a 70% reduction in
the type of calls with questions HiJiffy now answers, enabling our teams to spend more time converting reservation calls and assisting guests in the hotel. We are also very impressed with the amount of online room and table bookings the chatbot has assisted with.

Onboarding and support were superb throughout.
HiJiffy’s solution is now one of our most useful tools,
I would recommend it to anyone in the industry.”

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