You can now access Expedia Group messages in the HiJiffy Console 🚀

Bahia principe hotels resorts bahia principe

August 2021 – August 2022

Bahia Principe Hotels & Resorts generates €14M in direct bookings using HiJiffy's solution​

€14M

in bookings

12,200+

reservations

500K

conversations

100%

automation

71%

CSAT score

Profile

The company, managed entirely by the Piñero family, has three business units: Living Resort (which encompasses the Hotel, Residential and Golf activities), Travels and Services.

Profile bahia principe
Challenges bahia principe

Challenges

Solution

The AI-powered technology of HiJiffy was used to transform sales and guest communications at Bahia Principe. HiJiffy’s innovative solution delivers tailored real-time replies across different communication platforms in more than 130 languages.

Integrating HiJiffy’s conversational AI empowered the team to prioritise sales growth while ensuring guests receive immediate and 24/7 responses to their frequently asked questions.

Solution bahia principe
Review bahia principe

Testimonial

Roberto Martin
Digital Guest Experience Manager
Bahia Principe Hotels & Resorts

Interested in our conversational AI?

Book a personalised demo with our team to learn how it can empower your hotel to increase revenue and automate repetitive tasks.

You may be interested in

HiJiffy
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.