Tourism Chatbot

Connecting

Hotels

with travelers

Join +1,600 hotels using HiJiffy's chatbot for tourism industry to take a step forward into the future of hospitality.

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Connecting travelers with their favourite hotels

The power of Chatbots for Tourism

Automation

Personalised automation tools to relieve teams from repetitive tasks and increase guest satisfaction

All-in-one Communication

Centralised inbox for all communication channels

Metrics & Reports

Knowledge base centre to retrieve guest data and feedback

Increase sales

Management tools to optimise your selling opportunities

Tourism Chatbot: FAQs

What is a Tourism chatbot?

A tourism AI powered chatbot helps tourism companies render personalised travel assistance tailored to customer needs, improve customer service, and make in-trip and post-trip requirement management more effortless.

Thus, we can say tourism chatbots can assist guest accommodation companies in making the experience more convenient and enjoyable for their guests, while maximising their revenues.

How does a chatbot for tourism work?

Tourism chatbot technology usually works in a pretty simple way. The guest can communicate with the tourism company through this AI powered chatbot tool, which could be linked through any website or mobile application like Facebook, Whatsapp, etc. This tourism chatbot tool is usually chat-based, ensuring timely support and assistance to the guests.

What are the main advantages of implementing a specialised chatbot for the tourism industry?

Companies in the tourism industry benefit considerably from tourism chatbots. Here are some of the advantages of implementing the best tourism chatbot are as follows:

Increased revenue

One of the most important advantages of tourism chatbots is that they help increase revenue through up-selling, cross-selling and direct bookings. These chatbots for tourism seamlessly get your guests through the sales funnel and complete a deal with fewer interactions with quick up-selling messages that you can personalise

Improve efficiency and streamline internal processes

When you implement a chatbot for tourism, the guest no longer needs to wait anymore for any human operator to remain available all the time. A chatbot in the tourism industry can address guest queries in seconds, providing a better experience for the end user.

In addition, since a tourism chatbot can collect data, manage complaints and receive feedback, it facilitates your internal processes for improved productivity and profitability.

Compensate for the lack of staff

With the help of these AI powered chatbots, guest accommodation companies can automate repetitive manual tasks performed by their staff members to operate well even when there is a lack of staff.

Create more personalised guest experiences

Chatbots in the tourism industry can retain details about individual clients as a chat discussion progresses and then even use this information to enhance the quality of suggestions and create personalised recommendations.

It can eventually lead to the chatbot requesting follow-up questions, defining preferences, and delivering tailored recommendations to improve your customers' travel experience.

Is it easy to implement a Tourism chatbot?

Yes! While many guest accommodation companies think implementing a tourism chatbot is challenging, it is not the reality as they are effortless to execute.

It is all about integrations and the capability of integrating with the various different systems the guest accommodation is already using.

It can be integrated with the existing CRM (customer relationship management) tool, Property Management System (PMS), Booking Engine, and Housekeeping systems.

Booking Assistant

Increase direct bookings and automate tasks with a human touch.

Allow guests to book anytime and anywhere

HiJiffy’s AI-powered conversational virtual agent is an omnichannel solution available to provide instant replies, streamline queries and perform bookings wherever your guests are.

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Virtual Concierge

Continuous support throughout the guest's stay.

Boost your guest’s satisfaction and upselling opportunities

A 24/7 intelligent virtual concierge able to deliver faster service, perform online check-ins and check-outs, create upselling opportunities and personalise your guest's experience.

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Why HiJiffy?

Check what over 1,600 hotels are saying

Bahia Principe Hotels & Resorts

HiJiffy has been the solution to be able to continue delivering unique experiences to our guests through these challenging times. We were able to automate repetitive tasks and help our in-house team to focus on what's most important for us, our guests. Today HiJiffy is helping us to increase our bookings and exceed our guest's satisfaction.

Roberto Martin

Digital Guest Experience Manager

Baobab Suites

At Baobab Suites we are committed to delivering an elevated guest experience from the booking stage to the guest departure and beyond. With HiJiffy's assistance, we are able to retrieve valuable data and automate tasks allowing us to focus on providing personalized service to all our guests. By analyzing guests requests, patterns and trends we are able to have a better performance, and thanks to HiJiffy we have more control over this data.

Eva Bascones

Sales Director

Finn Lough

Delivering instant responses to our guests while maintaining a personal and individual approach has been critical to step up our customer care. with HiJiffy's personalizable chatbot we are able to get closer to our guests and to improve our overall hospitality service.