Key Benefits
Reimagine your guest communications with HiJiffy’s AI-powered solution
Automate processes
- FAQs and pre-stay guest requests
- Check-ins and check-outs
- In-stay requests
- Reservation of extra services
Enable digital interactions without losing the “human touch.” Enhance guest experience by automating processes and freeing up staff to perform more complex and valuable tasks.
Increase revenue
- Direct bookings
- Upselling
- Retention
- Upgrades
Maximise profit throughout the entire guest journey. Increase direct bookings, guest retention and unlock multiple opportunities for upselling.
Improve guest experience
- Instantaneous 24/7 live support
- Omnichannel
- Personalised & scalable
- Multilingual
Exceed your guests’ expectations with an engaging experience. Provide customised and instant replies, streamline queries and perform bookings wherever guests are.
Boost teamwork and productivity
- Team notifications
- Inbox filters, priority status and sentiment analysis
- Track, analyse and reward performance
- Improve internal communications
Achieve better service levels with less effort. Get full visibility over the teams’ efficiency and collect actionable insights to optimise processes and reduce operating costs.
Strengthen reputation
- Expedite service recovery
- Collect guests' feedback
- Prevent negative reviews
- Increase recommendations
Deliver memorable experiences with stellar customer service. Increase guest satisfaction and get rewarded with retained customers, positive reviews and referrals.
Improve guest data
- Enrich database
- Centralise information
- Create segmentation
- Preserve history
Offer highly personalised services for elevated guest experiences. Maximise revenue by running targeted campaigns and reduce OTAs dependency by boosting customer loyalty.
1,800+ hotels worldwide are powered by HiJiffy's AI solutions
We’re a HotelTechReport finalist in the Hotel Chatbot category, and our customer support has been awarded Level II certification.
Our Guest Communications Hub empowers hotels in over 50 countries around the globe.
Ready to reimagine your guest communications?
See how your hotel can boost revenue and guest satisfaction.
