Improve the Guest Experience
Exceed your guests’ expectations providing a fast and personalized guest experience.
Create customized instant replies, streamline queries and perform bookings wherever the guest is.
Have a global view at a glance of all your communication channels.
Hotels can connect +10 communication channels, including the most popular ones: websites, WhatsApp, Facebook, Google or Instagram.
Moreover, track and respond to all requests on a single screen, regardless of the channel used, with HiJiffy’s centralised inbox.
Interact in +100 languages through bi-directional language translations.
Eliminate language barriers and provide a human-like conversational experience to exceed your guest’s expectations.
Instant 24/7 live support
No query will be left hanging. Deliver lightning-fast answers to guests at any time of the day and avoid having to hold on a customer to attend to their request.
But what’s more, when needed, you can still have a smooth handover to a human agent without affecting the user experience, and provide context to the team to continue the conversation.
Personalize the chatbot accordingly to the hotel’s brand and tone of voice.
Facilitate and enrich the interactions with customizable visual elements.