Key Benefits
Improve guest experience
Exceed your guests’ expectations with an engaging experience.
Provide customised and instant replies, streamline queries and perform bookings wherever guests are.
Instantaneous 24/7 live support
Leave no query unanswered. Deliver lightning-fast answers to guests at any time and automate answering their questions with the help of conversational AI specialised in hospitality.
When necessary, benefit from a smooth handover to a human agent without affecting the user experience, and provide context to the team to continue the conversation seamlessly.
Omnichannel
Get a clear overview of all your communication channels in one place.
Connect the most popular social media platforms and messaging apps, including Facebook Messenger, Instagram, WhatsApp, Google My Business and more.
Track and manage all requests on a single screen with HiJiffy’s centralised inbox in the Console.
Personalised
Personalise the chatbot in the website widget accordingly to your hotel’s brand and tone of voice.
Facilitate and enrich the interactions with customisable visual elements.
Multilingual
Interact in 130+ languages through bi-directional language translations.
Eliminate language barriers and provide a human-like conversational experience to exceed your guests’ expectations.
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