Guest Communications Hub for

Hotels  Resorts Hostels

Over 85% of your guests’ questions are instantly answered with AI directly on your website, social media and WhatsApp across the entire customer journey.

2,100+ hotels worldwide use HiJiffy’s AI-powered solutions

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Digitalise your guest journey with AI

Automated – yet personalised – communications, from booking to departure

Answering FAQs

A virtual assistant powered by conversational AI specialised in hospitality provides information requested by prospective guests. Answering faqs v2 home

Chat-based booking

AI virtual assistant guides users through the booking process. Chat based booking home

Welcome message

Automate messages that are triggered before, during or after the check-in stage to enhance the guest experience. Welcome message home

Digital check-in

Integrate your PMS to offer pre-check-in forms to your upcoming guests and minimise time spent at the reception. Adding digital keys is also possible. Check in online home

In-house requests

An AI-powered virtual concierge automatically processes guests' in-stay requests and communicates them to the right team. Iin house requests home

Upsell and cross-sell campaigns

Send automated messages to suggest personalised upselling and cross-selling campaigns. Upsell and cross sell campaigns home

Satisfaction surveys

Send guest surveys to measure satisfaction during the stay. Satisfaction surveys home

Check-out campaigns

Send automated messages to facilitate the check-out process. Check out campaigns home

Guest reviews campaigns

Send automated messages to obtain reviews for internal evaluation or external platforms like TripAdvisor or Google. Guest reviews campaigns home

92%

Customer satisfaction score

60%

Online check-in completion

5%

Booking conversion rate directly
in the chat

70%

Reduction of the incoming calls

REAL METRICS FROM OUR CLIENTS

Read what clients say about the impact of HiJiffy

Discover why 2,100+ hotels, resorts and hostels of all sizes trust us to improve their operations, boost revenue and reduce workload with AI automation.

One inbox
to manage all your channels

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Quick setup, simple to use

Customisable interface, adaptable flows

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Learn more
about our AI

Read about its key features powered by cutting-edge technology optimised for hospitality.

Easy integrations with the leading hospitality systems

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Want to boost direct bookings?

Request a meeting with one of our experts to explore how you can boost revenue and guest satisfaction with HiJiffy.

Why HiJiffy?

See what our clients say about us on HotelTechReport

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9.2 out of 10 based on 269 reviews

HiJiffy in the media

Check what top industry publications are saying

Discover how 2,100+ hotels use HiJiffy’s Guest Communications Hub to boost revenue