Travel Chatbot
Connecting
Hotels Hostels Apartments Camps Lodges
with travelers
Join +1,600 hotels using HiJiffy’s AI-powered communication solutions to increase revenue and guest satisfaction.
Connecting travelers with their favourite hotels
The power of having a Travel Chatbot
Automation
Personalised automation tools to relieve teams from repetitive tasks and increase guest satisfaction
All-in-one Communication
Centralised inbox for all communication channels
Metrics & Reports
Knowledge base centre to retrieve guest data and feedback
Increase sales
Management tools to optimise your selling opportunities
Automation
All-in-one Communication
Metrics & Reports
Increase sales
Travel Chatbot: FAQs
What is a travel chatbot?
Travel industry chatbots provide access to all the important details about the traveller’s destinations through integration with Facebook Messenger, Whatsapp, and other communication platforms.
It acts as a virtual travel agent and shows all the valuable and relevant information about the planned destination. In addition, based on the traveller’s needs, a travel chatbot provides the latest details about the destination.
Why should travel companies go for a travel chatbot?
Here are some of the main reasons why companies in the travel industry should have a dedicated chatbot:
- Revenue increase
Chatbots in the travel industry allow customers to book their flights, hotels, etc., directly through websites, because of which the industry’s revenue can be increased.
- Increases efficiency and improves internal processes
The travel industry has become much more efficient after the introduction of travel chatbots. They are easy to use and provide customers with a personalised experience since these chatbots integrate with all the important and relevant information about the customer through communication platforms like Facebook or Whatsapp.
- Overcome lack of staff
Even if the travel industry has been facing issues related to lack of staff, travel chatbots offer equal or even better services. Travel chatbots work as local travel agents. Hence, even if there are less or no travel agents at all, the efficiency of the travel industry will not be affected.
- Better and more personalised guest experience
The 24/7 hours availability of a travel chatbot provides the guests with a personalised experience. Apart from the full-time availability, and oftentimes multilingual as well, travel chatbots are very easy to use and are also less time consuming. Customers usually like using the chatbot because it has proven to provide extraordinary services, very quickly.
Is it easy to implement a travel chatbot solution?
Yes!
Not only is it a quick process, but also quite easy to implement. The main aim of a travel chatbot is to provide easy and relevant services during travelling. Hence, it is important to integrate with the current software used by the booking engine, CRM, maintenance/housekeeping tools, and all the other accommodation providers.
Booking Assistant
Increase direct bookings and automate tasks with a human touch.
Allow guests to book anytime and anywhere
HiJiffy’s AI-powered conversational virtual agent is an omnichannel solution available to provide instant replies, streamline queries and perform bookings wherever your guests are.
Virtual Concierge
Continuous support throughout the guest’s stay.
Boost your guest’s satisfaction and upselling opportunities
A 24/7 intelligent virtual concierge able to deliver faster service, perform online check-ins and check-outs, create upselling opportunities and personalise your guest’s experience.
Why HiJiffy?
Check what over 1,600 hotels are saying
Bahia Principe Hotels & Resorts
HiJiffy has been the solution to be able to continue delivering unique experiences to our guests through these challenging times. We were able to automate repetitive tasks and help our in-house team to focus on what’s most important for us, our guests. Today HiJiffy is helping us to increase our bookings and exceed our guest’s satisfaction.
Roberto Martin
Digital Guest Experience Manager
Baobab Suites
At Baobab Suites we are committed to delivering an elevated guest experience from the booking stage to the guest departure and beyond. With HiJiffy’s assistance, we are able to retrieve valuable data and automate tasks allowing us to focus on providing personalized service to all our guests. By analyzing guests requests, patterns and trends we are able to have a better performance, and thanks to HiJiffy we have more control over this data.
Eva Bascones
Sales Director
Finn Lough
Delivering instant responses to our guests while maintaining a personal and individual approach has been critical to step up our customer care. with HiJiffy’s personalizable chatbot we are able to get closer to our guests and to improve our overall hospitality service.
Michael Beare
Director
Bahia Principe Hotels & Resorts
Roberto Martin
Digital Guest Experience Manager
Baobab Suites
Eva Bascones
Sales Director
Finn Lough
Michael Beare
Director
Quick installations. No delays.
HiJiffy is integrated with the top players within the industry to provide hoteliers the best tools to elevate their guest’s experience fast and easy.
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