Travel Chatbot


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The power of having a Travel Chatbot


Personalised automation tools to relieve teams from repetitive tasks and increase guest satisfaction

All-in-one Communication

Centralised inbox for all communication channels

Metrics & Reports

Knowledge base centre to retrieve guest data and feedback

Increase sales

Management tools to optimise your selling opportunities

Travel Chatbot: FAQs

Travel industry chatbots provide access to all the important details about the traveller’s destinations through integration with Facebook Messenger, Whatsapp, and other communication platforms. 

It acts as a virtual travel agent and shows all the valuable and relevant information about the planned destination. In addition, based on the traveller’s needs, a travel chatbot provides the latest details about the destination.

Here are some of the main reasons why companies in the travel industry should have a dedicated chatbot:

  • Revenue increase

Chatbots in the travel industry allow customers to book their flights, hotels, etc., directly through websites, because of which the industry’s revenue can be increased. 

  • Increases efficiency and improves internal processes

The travel industry has become much more efficient after the introduction of travel chatbots. They are easy to use and provide customers with a personalised experience since these chatbots integrate with all the important and relevant information about the customer through communication platforms like Facebook or Whatsapp.

  • Overcome lack of staff

Even if the travel industry has been facing issues related to lack of staff, travel chatbots offer equal or even better services. Travel chatbots work as local travel agents. Hence, even if there are less or no travel agents at all, the efficiency of the travel industry will not be affected.

  • Better and more personalised guest experience

The 24/7 hours availability of a travel chatbot provides the guests with a personalised experience. Apart from the full-time availability, and oftentimes multilingual as well, travel chatbots are very easy to use and are also less time consuming. Customers usually like using the chatbot because it has proven to provide extraordinary services, very quickly. 


Not only is it a quick process, but also quite easy to implement. The main aim of a travel chatbot is to provide easy and relevant services during travelling. Hence, it is important to integrate with the current software used by the booking engine, CRM, maintenance/housekeeping tools, and all the other accommodation providers.

Booking Assistant

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Virtual Concierge

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Why HiJiffy?

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Bahia Principe Hotels & Resorts

Roberto Martin

Digital Guest Experience Manager

Baobab Suites

Eva Bascones

Sales Director

Finn Lough

Michael Beare


Quick installations. No delays.

HiJiffy is integrated with the top players within the industry to provide hoteliers the best tools to elevate their guest’s experience fast and easy.

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