Guest Communications Hub

Connecting

Hotels Hostels Apartments Camps Lodges

with their guests

Join +1,600 hotels using HiJiffy’s AI-powered communication solutions to increase revenue and guest satisfaction.

Connecting travelers with their favourite hotels

The best communication solution for Hotels

Automation

Personalised automation tools to relieve teams from repetitive tasks

All-in-one Communication

Centralised inbox for all communication channels

Metrics & Reports

Knowledge base centre to retrieve guest data and feedback

Increase sales

Management tools to optimise your selling opportunities

Automation

Personalised automation tools to relieve teams from repetitive tasks

All-in-one Communication

Centralised inbox for all communication channels

Metrics & Reports

Knowledge base centre to retrieve guest data and feedback

Increase sales

Management tools to optimise your selling opportunities

Booking Assistant

Increase direct bookings and automate tasks with a human touch.

Allow guests to book anytime and anywhere

HiJiffy’s AI-powered conversational virtual agent is an omnichannel solution available to provide instant replies, streamline queries and perform bookings wherever your guests are.

Virtual Concierge

Continuous support throughout the guest’s stay.

Boost your guest’s satisfaction and upselling opportunities

A 24/7 intelligent virtual concierge able to deliver faster service, perform online check-ins and check-outs, create upselling opportunities and personalise your guest’s experience.

Why HiJiffy?

Check what over 1,600 hotels are saying

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Magic Costa Blanca

“We needed a solution for Hoteles Magic Costa Blanca to automate tasks and to be more present in the guests booking decision process. With HiJiffy we are now able to connect better with our guests and to provide a better service. We are happy with our results”.

Francisco Javier Garcia Cuenca

Vice President

Macdonald Hotels & Resorts

“HiJiffy has not only been able to answer thousands of common customer queries each day but also allowed us to learn what questions are most important to our guests. We have seen 80%+ in guest satisfaction and impressively generated a significant level of chat-based bookings”.

David McLean

Head of Digital

Bahia Principe Hotels & Resorts

“HiJiffy has been the solution to be able to continue delivering unique experiences to our guests through these challenging times. We were able to automate repetitive tasks and help our in-house team to focus in what’s most important for us, our guests.”

Roberto Martin

Digital Guest Experience Manager

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Finn Lough

"Delivering instant responses to our guests while maintaining a personal and individual approach has been critical to step up our customer care. with HiJiffy’s personalizable chatbot we are able to get closer to our guests and to improve our overall hospitality service."

Michael Beare

Director

Victoria-garden

Victoria Garden

“With HiJiffy’s Booking Assistant we were able to optimize our resources and improve our overall service. The team was able to automate repetitive requests that were incoming through the website or other channels, and at the same time they could focus on more challenging tasks”.

Hadrien Ormieres

Operations Manager

HiJiffy highlighted in the media

Check what the media is saying

“(…) provides hotels with a central console through which can manage guest communications before during and after their stay”

“(…) help automate the process of booking and handling customer queries by delivering immediate responses”

“(…) covers the entire guest journey 24/7 across most social media platforms and messaging. It connects guests to different hotel management systems”

“a new system that is able to identify the emotion behind customers’ requests and then use that to prioritize and escalate the request to the right department”

Quick installations. No delays.

HiJiffy is integrated with the top players within the industry to provide hoteliers the best tools to elevate their guest’s experience fast and easy.

What are you waiting for?

Connect with travelers today and increase your booking opportunities.
Join the new era of hospitality