More revenue, less repetitive tasks

Guest Communications Hub for

Hotels  Resorts Hostels

Provide instant answers in 130+ languages to your guests on their favourite social media, messaging apps & more.

1,800+ hotels worldwide use HiJiffy’s AI-powered solutions

Improve your guest journey

The right message, at the right time, on the right channel

Answering FAQs

A virtual assistant powered by conversational AI specialised in hospitality provides information requested by prospective guests.

Chat-based booking

AI virtual assistant guides users through the booking process.

Welcome message

Automate messages that are triggered before, during or after the check-in stage to enhance the guest experience.

Digital check-in

Integrate your PMS to offer pre-check-in forms to your upcoming guests and minimise time spent at the reception. Adding digital keys is also possible.

In-house requests

An AI-powered virtual concierge automatically processes guests' in-stay requests and communicates them to the right team.

Upsell and cross-sell campaigns

Send automated messages to suggest personalised upselling and cross-selling campaigns.

Satisfaction surveys

Send guest surveys to measure satisfaction during the stay.

Check-out campaigns

Send automated messages to facilitate the check-out process.

Guest reviews campaigns

Send automated messages to obtain reviews for internal evaluation or external platforms like TripAdvisor or Google.


Guest queries automation


WhatsApp open rate


Reduction in
incoming calls


Customer satisfaction score


Do more, with less

With HiJiffy’s AI-powered solution, you can also start automating tasks with a human touch. Relieve your teams from repetitive tasks while increasing revenue and guest satisfaction.

Customer experience managed in one place

Quick setup, simple to use

Customisable interface, adaptable flows

Easy integrations with the leading hospitality systems

Ready to boost your direct bookings?

See how your hotel can boost revenue and guest satisfaction.

Why HiJiffy?

See what our customers say about us on HotelTechReport

HiJiffy in the media

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Resources Centre

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Discover how 1,800+ hotels use HiJiffy’s guest communication hub to boost revenue