Guest Communications Hub for

Hotels  Resorts Hostels

Answer over 85% of your guests’ queries instantly, right on your website, social media, or WhatsApp. From booking to check-out and beyond, make the entire guest journey smoother for everyone.

Over 2,100 hotels around the world rely on HiJiffy’s AI-powered solutions
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Simplify your guest journey with AI

From bookings to checkouts, keep communication easy and personal – without extra effort.

Answering FAQs

Conversational AI designed for hospitality makes it easy for prospective guests to get the information they need. Answering faqs v2 home

Chat-based booking

An AI virtual assistant helps users book with ease, guiding them step-by-step through the process. Chat based booking home

Welcome message

Send automated messages before, during, or after check-in to create a smoother, more enjoyable guest experience. Welcome message home

Digital check-in

Connect your PMS to offer pre-check-in forms to your guests and save time at reception. You can even add digital keys for a smoother check-in experience. Check in online home

In-stay requests

An AI-powered virtual concierge takes care of guest requests during their stay and sends them straight to the right team. Iin house requests home

Upsell and cross-sell campaigns

Send personalised, automated campaigns to your guests that boost upselling and cross-selling results. Upsell and cross sell campaigns home

Satisfaction surveys

Send guest surveys during their stay to get clear feedback on their experience. Satisfaction surveys home

Check-out campaigns

Make the check-out process easier with automated messages. Check out campaigns home

Guest reviews campaigns

Send automated messages to collect reviews for internal use or public platforms like TripAdvisor and Google. Guest reviews campaigns home

92%

Customer satisfaction score

60%

Online check-in completion

5%

Booking conversion rate directly
in the chat

70%

Reduction of the incoming calls

RESULTS FROM OUR CLIENTS

See how HiJiffy is making a real difference for our clients

Discover why 2,100 hotels, resorts, and hostels trust us to simplify their operations, increase revenue, and lighten the workload with smart AI automation.

One inbox
for all your channels

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Quick to set up, easy to use

Customisable interface, adaptable workflows

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Learn all
about our AI

Discover its key features designed specifically for the hospitality industry. Get to know our technology and see how it can simplify operations for your team while improving guest experiences.

Easily connect with the leading hospitality systems

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Looking to increase direct bookings?

Schedule a call with one of our experts to see how HiJiffy can help boost your revenue and keep your guests happy. Discover practical solutions tailored to your needs.

Why choose HiJiffy?

Don’t just take our word for it – hear directly from our clients on HotelTechReport:

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9.2 out of 10 based on 269 reviews

HiJiffy in the media

Explore insights from top publications covering HiJiffy’s work:

Discover how 2,100+ hotels use HiJiffy’s Guest Communications Hub to boost revenue