More revenue, less repetitive tasks
Guest Communications Hub for
Hotels Resorts Hostels
Provide instant answers in 130+ languages to your guests on their favourite social media, messaging apps & more.
- Boost Direct Bookings
- Increase Upselling
- Automate Processes
1,800+ hotels worldwide use HiJiffy’s AI-powered solutions
Improve your guest journey
Answering FAQs
Chat-based booking
Welcome message
Digital check-in
In-house requests
Upsell and cross-sell campaigns
Satisfaction surveys
Check-out campaigns
Guest reviews campaigns
86%
Guest queries automation
98%
WhatsApp open rate
70%
Reduction in
incoming calls
92%
Customer satisfaction score
CLIENTS’ REAL METRICS
Do more, with less
With HiJiffy’s AI-powered solution, you can also start automating tasks with a human touch. Relieve your teams from repetitive tasks while increasing revenue and guest satisfaction.
Customer experience managed in one place
Centralise, automate and measure your customer care and communications in a single powerful platform.
Quick setup, simple to use
We take care of your setup and deliver a ready-to-use solution from day one. Moreover, our user-friendly back office is designed for you to navigate easily through your communication with your guest in your most preferred language.
Customisable interface, adaptable flows
Make it yours. Personalise the image and tone of voice to fit your guidelines and provide a seamless brand experience. On top, HiJiffy’s solution also can be adapted to your sales flow.
Ready to boost your direct bookings?
See how your hotel can boost revenue and guest satisfaction.
Why HiJiffy?
See what our customers say about us on HotelTechReport
Magic Costa Blanca
“We needed a solution for Hoteles Magic Costa Blanca to automate tasks and to be more present in the guests booking decision process. With HiJiffy we are now able to connect better with our guests and to provide a better service. We are happy with our results”.
Francisco Javier Garcia Cuenca
Vice President
Macdonald Hotels & Resorts
“HiJiffy has not only been able to answer thousands of common customer queries each day but also allowed us to learn what questions are most important to our guests. We have seen 80%+ in guest satisfaction and impressively generated a significant level of chat-based bookings”.
David McLean
Head of Digital
Bahia Principe Hotels & Resorts
“HiJiffy has been the solution to be able to continue delivering unique experiences to our guests through these challenging times. We were able to automate repetitive tasks and help our in-house team to focus on what’s most important for us, our guests.”
Roberto Martin
Digital Guest Experience Manager
Finn Lough
"Delivering instant responses to our guests while maintaining a personal and individual approach has been critical to step up our customer care. with HiJiffy’s personalizable chatbot we are able to get closer to our guests and to improve our overall hospitality service."
Michael Beare
Director
Victoria Garden
“With HiJiffy’s solution, we were able to optimise our resources and improve our overall service. The team was able to automate repetitive requests that were incoming through the website or other channels, and at the same time, they could focus on more challenging tasks.”
Hadrien Ormieres
Operations Manager
HiJiffy in the media
Check what top industry publications are saying
Resources Centre
Access the best content about guest communications, hotel marketing and more:
