More revenue, less repetitive tasks

Guest Communications Hub for

Hotels  Resorts Hostels

Provide instant answers in 130+ languages to your guests on their favourite social media, messaging apps & more.

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1,800+ hotels worldwide use HiJiffy’s AI-powered solutions

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Improve your guest journey

The right message, at the right time, on the right channel

Answering FAQs

A virtual assistant powered by conversational AI specialised in hospitality provides information requested by prospective guests. Answering faqs v2 home

Chat-based booking

AI virtual assistant guides users through the booking process. Chat based booking home

Welcome message

Automate messages that are triggered before, during or after the check-in stage to enhance the guest experience. Welcome mesage home

Digital check-in

Integrate your PMS to offer pre-check-in forms to your upcoming guests and minimise time spent at the reception. Adding digital keys is also possible. Digital check in home

In-house requests

An AI-powered virtual concierge automatically processes guests' in-stay requests and communicates them to the right team. In house requests v2 home

Upsell and cross-sell campaigns

Send automated messages to suggest personalised upselling and cross-selling campaigns. Upsell and cross sell v2 home

Satisfaction surveys

Send guest surveys to measure satisfaction during the stay. Satisfaction surveys2 home

Check-out campaigns

Send automated messages to facilitate the check-out process. Check out campaigns home

Guest reviews campaigns

Send automated messages to obtain reviews for internal evaluation or external platforms like TripAdvisor or Google. Guest reviews campaigns home

86%

Guest queries automation

98%

WhatsApp open rate

70%

Reduction in
incoming calls

92%

Customer satisfaction score

CLIENTS’ REAL METRICS

Do more, with less

With HiJiffy’s AI-powered solution, you can also start automating tasks with a human touch. Relieve your teams from repetitive tasks while increasing revenue and guest satisfaction.

Customer experience managed in one place

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Quick setup, simple to use

Customisable interface, adaptable flows

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Learn more
about our AI

Read about its key features powered by cutting-edge technology optimised for hospitality.

Easy integrations with the leading hospitality systems

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Ready to boost your direct bookings?

See how your hotel can boost revenue and guest satisfaction.

Why HiJiffy?

See what our customers say about us on HotelTechReport

HiJiffy in the media

Check what top industry publications are saying

Resources Centre

Access the best content about guest communications, hotel marketing and more:

Discover how 1,800+ hotels use HiJiffy’s guest communication hub to boost revenue