Key Benefits

Strengthen reputation

Deliver memorable experiences with stellar customer service.

Increase guest satisfaction and get rewarded with retained customers, positive reviews and referrals

Boost satisfaction strengthen reputation
Expedite recovery strengthen reputation

Expedite service recovery

Automatically deploy service recovery workflows thanks to integrations with the industry’s most popular CRM, maintenance and housekeeping tools.

Collect guests' feedback

Improve customer journey strengthen reputation
Prevent negative reviews strengthen reputation

Prevent negative reviews

Respond to guests’ needs in real-time to make them feel heard and appreciated.

Increase recommendations

Get an insight into your service levels using Customer Satisfaction (CSAT) survey replies and increase your hotel Net Promoter Score (NPS).

Increase recomendations strengthen reputation

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