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Integration between Automaise and HiJiffy

Description

We are thrilled to announce our partnership with Automaise, a leading provider of AI-driven voice solutions tailored for the hospitality sector. Automaise specializes in developing advanced voice assistants that streamline hotel operations and elevate guest experiences through natural, conversational interactions. Their technology enables guests to effortlessly manage various aspects of their stay—such as room controls, service requests, and information inquiries—using simple voice commands. This innovation not only enhances convenience for guests but also optimizes efficiency for hotel staff by automating routine tasks.

Integration Details

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DETAILED FEATURES AND BENEFITS

Benefits

Automated Journey

Our collaboration with Automaise brings together the strengths of HiJiffy's written chatbot and Automaise's voice AI to provide a seamless, omnichannel communication experience for hotel guests. Guests can initiate interactions through text-based channels—like hotel websites, messaging apps, or mobile platforms—and seamlessly transition to voice interactions within their rooms or via smart devices. This integrated approach ensures consistent, personalized support throughout the guest journey, from pre-arrival inquiries to post-stay feedback.

Guests Benefits

24/7 Multilingual Support

The combined solution offers round-the-clock assistance in multiple languages, catering to a diverse international clientele and ensuring that guest needs are met promptly, regardless of time or language barriers.

Enhanced Satisfaction

The convenience of accessing services through both text and voice channels enhances the guest experience, leading to higher satisfaction rates and increased likelihood of repeat bookings.

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How the Integration works?

While HiJiffy and Automaise are not yet integrated, we work together in several clients in order to have AI empowering the teams and enhancing the guest experience. We are always opened to discuss possible use cases.

Want to know more? Contact our expert

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