Guest Communications Hub for
Hotels Resorts Hostels
Over 85% of your guests’ questions are instantly answered with AI directly on your website, social media and WhatsApp across the entire customer journey.
- Increase direct bookings and upselling
- Boost online check-ins and reviews
- Reduce repetitive tasks with AI automation
2,100+ hotels worldwide use HiJiffy’s AI-powered solutions
Digitalise your guest journey with AI
Automated – yet personalised – communications, from booking to departure
Answering FAQs
Chat-based booking
Welcome message
Digital check-in
In-house requests
Upsell and cross-sell campaigns
Satisfaction surveys
Check-out campaigns
Guest reviews campaigns
92%
Customer satisfaction score
60%
Online check-in completion
5%
Booking conversion rate directly
in the chat
70%
Reduction of the incoming calls
REAL METRICS FROM OUR CLIENTS
Read what clients say about the impact of HiJiffy
Discover why 2,100+ hotels, resorts and hostels of all sizes trust us to improve their operations, boost revenue and reduce workload with AI automation.
One inbox
to manage all your channels
Centralise, automate and measure your customer care and communications in our powerful Console
Quick setup, simple to use
We take care of your setup and deliver a ready-to-use solution from day one. Moreover, our user-friendly back office is designed for you to navigate easily through your communication with your guest in your most preferred language.
Customisable interface, adaptable flows
Make it yours. Personalise the image and tone of voice to fit your guidelines and provide a seamless brand experience. On top, HiJiffy’s solution also can be adapted to your sales flow.
Learn more
about our AI
Read about its key features powered by cutting-edge technology optimised for hospitality.
Ready to boost your direct bookings?
See how your hotel can boost revenue and guest satisfaction.
Why HiJiffy?
See what our clients say about us on HotelTechReport
PortoBay Hotels & Reports
Fabíola Pereira
Chief Marketing Officer
Macdonald Hotels & Resorts
“HiJiffy has not only been able to answer thousands of common customer queries each day but also allowed us to learn what questions are most important to our guests. We have seen 80%+ in guest satisfaction and impressively generated a significant level of chat-based bookings”.
David McLean
Head of Digital
Magic Costa Blanca
“We needed a solution for Hoteles Magic Costa Blanca to automate tasks and to be more present in the guests booking decision process. With HiJiffy we are now able to connect better with our guests and to provide a better service. We are happy with our results”.
Francisco Javier Garcia Cuenca
Vice President
Bahia Principe Hotels & Resorts
“HiJiffy has been the solution to be able to continue delivering unique experiences to our guests through these challenging times. We were able to automate repetitive tasks and help our in-house team to focus on what’s most important for us, our guests.”
Roberto Martin
Digital Guest Experience Manager
Kora Living
Iñigo Boulandier
Brand Manager
Victoria Garden
Hadrien Ormieres
Operations Manager
HiJiffy in the media
Check what top industry publications are saying
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