Guest Communications Hub for

Hotels  Resorts Hostels

Over 85% of your guests’ questions are instantly answered with AI directly on your website, social media and WhatsApp across the entire customer journey.

2,100+ hotels worldwide use HiJiffy’s AI-powered solutions

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Digitalise your guest journey with AI

Automated – yet personalised – communications, from booking to departure

Answering FAQs

A virtual assistant powered by conversational AI specialised in hospitality provides information requested by prospective guests. Answering faqs v2 home

Chat-based booking

AI virtual assistant guides users through the booking process. Chat based booking home

Welcome message

Automate messages that are triggered before, during or after the check-in stage to enhance the guest experience. Welcome message home

Digital check-in

Integrate your PMS to offer pre-check-in forms to your upcoming guests and minimise time spent at the reception. Adding digital keys is also possible. Check in online home

In-house requests

An AI-powered virtual concierge automatically processes guests' in-stay requests and communicates them to the right team. Iin house requests home

Upsell and cross-sell campaigns

Send automated messages to suggest personalised upselling and cross-selling campaigns. Upsell and cross sell campaigns home

Satisfaction surveys

Send guest surveys to measure satisfaction during the stay. Satisfaction surveys home

Check-out campaigns

Send automated messages to facilitate the check-out process. Check out campaigns home

Guest reviews campaigns

Send automated messages to obtain reviews for internal evaluation or external platforms like TripAdvisor or Google. Guest reviews campaigns home


Customer satisfaction score


Online check-in completion


Booking conversion rate directly
in the chat


Reduction of the incoming calls


Read what clients say about the impact of HiJiffy

Discover why 2,100+ hotels, resorts and hostels of all sizes trust us to improve their operations, boost revenue and reduce workload with AI automation.

One inbox
to manage all your channels

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Quick setup, simple to use

Customisable interface, adaptable flows

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Learn more
about our AI

Read about its key features powered by cutting-edge technology optimised for hospitality.

Easy integrations with the leading hospitality systems

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Ready to boost your direct bookings?

See how your hotel can boost revenue and guest satisfaction.

Why HiJiffy?

See what our clients say about us on HotelTechReport

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9.2 out of 10 based on 269 reviews

HiJiffy in the media

Check what top industry publications are saying

Discover how 2,100+ hotels use HiJiffy’s Guest Communications Hub to boost revenue