Your services in your guests' pocket

Connecting guests to hotels through
Facebook Messenger

See it in action

Selected from 150+ entries across Europe

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Increase your direct bookings

A personalized guest experience to increase direct bookings

A Messenger Concierge

Let the communication between guests and your accommodation happen the most natural way: through a chat service.

Inside Your Facebook Page

Our solution works within your Facebook Page, guests don't need to install a new app - just look for you on Facebook or Messenger.

With Automatized Services

Our concierge chat automates the most important and common guests’ requests in a easy and quick way, with instant translation to yours guests' languages.

Why HiJiffy?

If you manage a hotel, deliver a top class service for your guests
  • New Booking Channel

    Increase your direct non-commissionable web business through Facebook Messenger.

  • Free of a new app installation

    72% of people use less than 6 apps per day

  • Artificial Intelligence based chat

    Our solution gets better each day with daily support of our team

  • Increase Guests' Loyalty

    Give a personalized treatment from the pre-arrival experience to the post-trip.

  • Available 24/7

    Guests can rapidly access all the hotel services 24/7 with minimal staff commitment.

  • Increase of RevPAR

    A new channel to sell your services.


A personalized treatment in all stages of the guest journey

Booking Channel

Increase your direct sales

New booking channel integrated with your booking engine

Mobile check-in & out

Smoother operations

Improve your guests' experience and don't let them wait in line.

Hotel Services

Rapid access to services

Guests rapidly access and book hotel services as: maintenance, restaurant, spa, airport transfers, etc.


Integrated Payments

Smoother transactions

Collect payments directly from Messenger


Sightseeing Tips

What to do

Decrease your staff work by having your tips easily accessible.

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Chat with staff

Easy communication

Let your guests rapidly get into contact with your staff.

Affordable prices

Choose a subscription that's right for you

Messenger Concierge


1 to 49 rooms

14990 /month
  • Booking Channel
  • Chat with staff
  • Check-in
  • Check-out
  • Hotel Services
  • Email Notifications
  • Sightseeing Tips
  • Multilingual
  • 24/7 e-mail support
Request demo

More than 200 rooms ?

Contact Us

Request a Demo

Once you've filled out the form, we'll reach out in the next couple of days and schedule a 1-on-1 demo.

We'd love to show you how Hijiffy works.

About HiJiffy

HiJiffy connects guests with hotel’s staff through Facebook Messenger. Guests can book a room, access hotel services, be informed of daily events taking place in the building or seek advice to sightsee the city by texting the hotel’s Facebook page.

We believe that our product will revolutionize the hospitality sector by giving them a tool that empowers them to sell to guests the right service at the right time.

  • Portugal
  • +351 91 739 01 52
  • VODAFONE Power Lab Rua Adriano Correia de Oliveira, 4th-A 1600-312 Lisbon Portugal
  • Spain
  • +351 91 739 01 52
  • PL PAU VILA SN N 2C - Barcelona TECH CITY 08039 Barcelona Spain


This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 782509