How Finn Lough is solving 90% of the online queries in less than 7 minutes with HiJiffy's automated chatbot

7minutes

average resolution time

40,600+

conversations

90%

automation

82%

satisfaction

400+

CSAT replies

Profile

Challenges

Solution

BOOKING ASSISTANT

HiJiffy’s AI-Powered technology was utilized to transform Finn Lough’s sales and customer care. HiJiffy’s Booking Assistant work with an optimized compilation of personalized instant responses, AI-machine learning, designated decision trees, and availability in over 100 languages. HiJiffy’s Booking Assistant helped them to focus on increasing sales whilst enabling guests to have answers to their FAQs instantly and 24/7.

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