Contact center integrations
Connect HiJiffy to your contact center and pass guests who are ready to book straight to your sales team.
When a guest checks availability in the chatbot and asks for a quote, HiJiffy sends the lead to your contact center with the details already collected. Your agents follow up with guests who did not finish the booking, with context instead of starting from zero.
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Can't find your contact center?
We keep adding new integrations. If yours is not listed yet, talk to us.
Contact center integrations: FAQs
What does a contact center integration with HiJiffy do?
It forwards guests who want to book, with the details from the conversation, to your contact center so an agent can follow up.
What does the guest need to share?
Their phone number, so the contact center can link the lead to the booking and call back.
Are you a contact center provider looking to integrate with HiJiffy?
Request a meeting with one of our experts to explore how you can boost revenue and guest satisfaction with HiJiffy.