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Integration with Property Management Systems
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Property Management Systems: FAQs
What are hotel Property Management Systems and how do they work?
A hotel Property Management System (PMS) is a computerized system that combines many vital aspects of running a hotel into one centralized system. How extensive it is, depends on a hotel’s requirements and the capabilities of the PMS software you choose. It is likely your PMS system will encompass processes such as bookings, room occupancy, and check-in and check-out processes, but it may also include staff rotas, housekeeping schedules, and maintenance tasks. It is an excellent way to keep a close eye on the business as a whole.
What are the main advantages of using PMS?
Using Property Management Systems brings a range of benefits to hoteliers:
- Automating repetitive tasks
A PMS system can save you a lot of time by automating repeated jobs. The system can be set to email booking reminders, send out invoices and schedule housekeeping and maintenance tasks. Such automation saves time for staff, ensuring all tasks are completed fast and on time and that nothing is overlooked.
- Information at your fingertips in one system
With all your data readily available in one system, it is easy to access the information you need at any time. Additionally, your hotel property management system will offer access via mobile devices, so you can get the information you need on a mobile phone or tablet even if you are not on the property.
- Ideal for analytical purposes
Property Management Systems enable hotels to access and combine business insights that can be used for actionable tasks for management teams.
- Reduced risk of errors
With several processes all combined within one system, and by automating tasks, you are lowering the risk of error. Add to this the clarity you gain from not having your data across several different packages, and you have a system that is easy to use and simple to understand, making detecting and fixing problems much easier.
What are the benefits of integrating PMS with HiJiffy’s conversational solutions?
Integrating conversational solutions from HiJiffy with your hotel PMS system introduces the human-like interaction that ensures the guest-facing side of your system is simple and intuitive to use. In the hotel industry, you likely have many staff performing a wide range of tasks. It is important that each and every employee engages with the system, updates the information, and uses the data available to them. You may have staff that is not very IT savvy, so it is important to implement a solution that is accessible and user-friendly to make sure there are as few barriers to engaging with the system as possible. HiJiffy’s solutions are easy to navigate and the Customer Success team is available with support.
Is integrating the hotel PMS with HiJiffy’s technology a difficult process?
You can have HiJiffy integrated with your PMS as quickly as in a few days. HiJiffy technology fully integrates with major hotel PMS systems worldwide. The process is quick and easy, and your hotel will be reaping the rewards shortly after you have completed the quick activation process.
