Integration between Hotetec and HiJiffy

Description

The integration between HiJiffy and Hotetec allows guests to check availability and view real-time booking options directly in the HiJiffy chatbot. By connecting to Hotetec’s booking engine, the chat guides guests through the full pre-booking journey in a clear and conversational way.

Integration Details

Support

DETAILED FEATURES AND BENEFITS

Benefits

Straightforward booking flow

Availability, rates, and room details are pulled directly from Hotetec, ensuring guests receive accurate information from the start.

Higher conversion through guided steps

The chatbot mirrors the key stages of the booking engine, supporting guests as they compare options and make confident choices.

Less manual work for hotel teams

Guests receive instant answers to common booking questions, reducing the need for staff intervention.

Consistent and structured information

The bot asks for dates, guest numbers, and room details in a logical sequence, keeping the experience clear and error-free.

Guests Benefits

Instant access to live availability

Guests can check room options without leaving the chat.

Clear comparison of options

Rates and room types are displayed in an easy-to-read format.

Smooth transition to booking

Once a room is selected, guests are redirected to the booking engine with the relevant details already applied.

How the Integration works?

The guest starts a booking enquiry in the HiJiffy chatbot.
HiJiffy collects the necessary details such as dates, number of guests, and room preferences.
A structured request is sent to Hotetec based on the booking engine parameters.
Hotetec returns availability and pricing, which HiJiffy displays in a simple conversational layout.
If the guest decides to book, they are redirected to the Hotetec booking engine to finalise the reservation.

About Hotetec

Hotetec provides hotel e-commerce solutions including booking engines and digital sales tools. Its systems help hotels grow direct bookings and offer guests a straightforward and reliable reservation experience.

Want to know more? Contact our expert

Request a demo and find how you can boost revenue and guest satisfaction with HiJiffy.

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