Hotel Online Registration
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Automation
All-in-one Communication
Metrics & Reports
Increase sales
Hotel Online Registration: FAQ
What is hotel online registration and why is it important?
Hotel online registration is a method of checking in to a hotel via the Internet. This is increasingly important as we all become more accustomed to using online processes for such tasks. While currently such a system might not be a common service, we are on the cusp of this type of system becoming the norm. If your hotel does not offer online registration yet, it is a good time to explore available solutions that may help you stay ahead of the curve.
How do hotel guests benefit from online registration?
Digital registration for hotels comes with many benefits for your guests. It enables them to check in without having to queue at a reception desk, so it is a good time-saver, particularly at busy times. Guests can check in at a time that is convenient to them, perhaps while in a taxi traveling to your hotel, then they can simply get straight to their room. After a day of traveling, anything that speeds up the check-in process will be most welcome.
A good hotel online registration system will also issue the guests with a digital room key, allowing room access via the mobile app. This completely eliminates having to visit reception to check in to a room, and there is no key to return after their stay.
What are the advantages for hotels for implementing digital registration processes?
By implementing online registration for hotels, you are adding great benefits for your guests. Keep your guests happy and they are more likely to make a return visit or recommend your establishment to others. When guests can check in via a mobile app, multiple guests can all check in at once and they can fill out forms in their own time, which frees up your staff for other tasks, and reduces queues.
Online registration also cuts down on the interaction required with guests. This makes implementing social distancing much easier should you need to. With a hotel online registration system in place, you can very quickly ensure contactless check-in, making it easy to comply with any regulations that may be brought in.
What do I need to consider when implementing hotel digital registration?
Hotel online registration is a valuable asset to your business, but it is not one you should rush into. With some good planning, you will have a system that works well for you, avoiding any costly mistakes. You need to ensure that the hotel digital registration process is simple and straightforward, so your guests will easily engage with it. It must integrate seamlessly with your booking system, and your staff should be fully trained so they make the best use of the system at their end and can also help guests with any questions they may have about the process.
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Why HiJiffy?
Check what over 1,600 hotels are saying
Bahia Principe Hotels & Resorts
HiJiffy has been the solution to be able to continue delivering unique experiences to our guests through these challenging times. We were able to automate repetitive tasks and help our in-house team to focus on what’s most important for us, our guests. Today HiJiffy is helping us to increase our bookings and exceed our guest’s satisfaction.
Roberto Martin
Digital Guest Experience Manager
Baobab Suites
At Baobab Suites we are committed to delivering an elevated guest experience from the booking stage to the guest departure and beyond. With HiJiffy’s assistance, we are able to retrieve valuable data and automate tasks allowing us to focus on providing personalized service to all our guests. By analyzing guests requests, patterns and trends we are able to have a better performance, and thanks to HiJiffy we have more control over this data.
Eva Bascones
Sales Director
Finn Lough
Delivering instant responses to our guests while maintaining a personal and individual approach has been critical to step up our customer care. with HiJiffy’s personalizable chatbot we are able to get closer to our guests and to improve our overall hospitality service.
Michael Beare
Director
Bahia Principe Hotels & Resorts
Roberto Martin
Digital Guest Experience Manager
Baobab Suites
Eva Bascones
Sales Director
Finn Lough
Michael Beare
Director
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