WeChat Chatbot for Hotels

Connecting

Hotels

with travelers

Join +1,600 hotels using HiJiffy's hospitality chatbot for WeChat to take a step forward into the future of guest messaging.

Connecting travelers with their favourite hotels
Bahia Principe
Marriot
Accor
Pestana
Finnlough
Sun Syam

The power of an innovative WeChat AI Chatbot

Automation

Personalised automation tools to relieve teams from repetitive tasks and increase guest satisfaction

All-in-one Communication

Centralised inbox for all communication channels

Metrics & Reports

Knowledge base centre to retrieve guest data and feedback

Increase sales

Management tools to optimise your selling opportunities

Hotel Chatbot for WeChat: FAQs

What is a WeChat chatbot?

WeChat is a massive messaging tool, with over a billion monthly users, used by a huge population in different parts of the globe to connect with each other and various businesses.

The WeChat AI-powered chatbot provides far more than simply messaging, as it allows users to book hotels and various other services. The WeChat chatbot can assist hoteliers in numerous ways, including speedy customer service and upsell opportunities.

WeChat Chatbot: How does it work?

When the guest is interacting with the chatbot, the communications API takes the user's question and sends it to your server, where it is instantly evaluated, and the bot responds. This allows for the processing of multiple conversations at the same time, along with faster responses. 

Moreover, it further facilitates the diversion of common inquiries and provides constant customer accessibility. Also, this communication from the AI-powered chatbot can not only be done via text messages, but also with images or videos, and even interactive elements such as call-to-action buttons.

What are the benefits of implementing a WeChat AI bot?

By implementing a WeChat chatbot, you can get rid of myriads of problems hoteliers generally face. Abandoned bookings and declining leads are very common in the hotel business, but by implementing the WeChat Chatbot, you transform your hotel into a smart accommodation provider.

Here are some benefits of doing so:

  • Customers can quickly book their stay via messaging apps
  • Customers can get their questions answered in seconds
  • Reduces the workload of hotel staff
  • You can have smart assistance with direct integrations to maintenance services
  • Improves guest satisfaction
  • Increases brand loyalty
  • Find new upsell opportunities

Features to look for while choosing a chatbot for WeChat

As you know, implementing chatbots and AI can be helpful for your business. A great WeChat AI chatbot is the one that makes your work easier and assists both you and your customer in improving customer support services. 

These are some of the key features your chatbot must have:

  • Multilingual AI
  • Easy-to-use dashboard for better staff productivity
  • Past conversations with the customer for a more accurate communication flow
  • Multiple channel support
  • Pre-designed capability to reply to all the most popular FAQs

Why HiJiffy?

Check what over 1,600 hotels are saying

Bahia Principe Hotels & Resorts

HiJiffy has been the solution to be able to continue delivering unique experiences to our guests through these challenging times. We were able to automate repetitive tasks and help our in-house team to focus on what's most important for us, our guests. Today HiJiffy is helping us to increase our bookings and exceed our guest's satisfaction.

Roberto Martin
Digital Guest Experience Manager

Baobab Suites

At Baobab Suites we are committed to delivering an elevated guest experience from the booking stage to the guest departure and beyond. With HiJiffy's assistance, we are able to retrieve valuable data and automate tasks allowing us to focus on providing personalized service to all our guests. By analyzing guests requests, patterns and trends we are able to have a better performance, and thanks to HiJiffy we have more control over this data.

Eva Bascones
Sales Director

Finn Lough

Delivering instant responses to our guests while maintaining a personal and individual approach has been critical to step up our customer care. with HiJiffy's personalizable chatbot we are able to get closer to our guests and to improve our overall hospitality service.

Michael Beare
Director

Quick installations.  No delays.

HiJiffy is integrated with the top players within the industry to provide hoteliers the best tools to elevate their guest's experience fast and easy.

What are you waiting for?

Connect with travelers today and increase your booking opportunities.
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