Free white paper | AI and the human touch: Where is the line?

Direct
Bookings

How hotels using HiJiffy are harnessing the power of AI to elevate their booking experience.

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#Revenue

#Guest Experience

Conversational Sales Funnel available 24/7

Timely responses are crucial in the digital age. A staggering 47% of consumers view prompt replies on digital channels as a key factor influencing their purchase decisions.

HiJiffy’s hotel chatbot creates an efficient sales funnel capable of addressing around 90% of frequently asked questions in over 130 languages.
Direct bookings header 1 new use cases individual pages - direct bookings

#Revenue

#Integrations

Real-time Availability and Pricing

Integration of chatbots with central reservation systems is a game-changer. It allows potential guests to inquire about room availability and pricing in real-time, directly during their online interaction.

Such integrations, like those offered by HiJiffy, not only boost conversion rates but also provide alternatives for dates or properties (for hotel groups) and other booking options.
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#Revenue

#Integrations

Best Rate Assurance with Real-Time OTA Comparisons

Showcasing competitive pricing is vital. AI-driven tools now offer real-time price comparisons with popular OTAs, integrated seamlessly within the booking flow.

HiJiffy’s conversational AI, with Rate Parity Protection functionality, has significantly increased direct booking conversions by reassuring guests of the best available rates.

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Quotes and forms for Special Requests

HiJiffy’s solution enables hotels to cater to specific needs such as group bookings.

Prospective guests can request customised quotes, adding a personal touch to their booking experience.
Direct bookings quotes and forms for special requests new use cases individual pages - direct bookings

#Revenue

#Guest Experience

Behaviour-Driven Widget Campaigns

HiJiffy’s AI can trigger pop-up campaigns based on user interactions.

This proactive approach maximises potential bookings, leveraging the user’s behaviour and queries during their engagement with HiJiffy’s chatbot.

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#Revenue

#Marketing

#Revenue

#Marketing

Personalised Messages and Campaigns

Utilising behavioural marketing, AI pushes personalised offers based on the user’s website navigation.

For example, when a potential guest browses the hotel’s spa page, they might receive a special relaxation package offer, enhancing the likelihood of a booking.
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Impactful Visual Engagements

First impressions count. HiJiffy’s solution enables hotels to share dynamic visuals like images, carousels, links, and PDFs, showcasing their facilities and services in an engaging manner.

This visual appeal is crucial in converting interest into confirmed bookings.

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#Revenue

#UX & UI

“Click to Call” functionality

In case of not finding an answer with the chatbot, returning the call allows the user to contact a person from your hotel to solve more complex questions.

This functionality, also included in the HiJiffy solution, will allow you to collect user contact data for later use in commercial or marketing actions.

Direct bookings click to call functionality new use cases individual pages - direct bookings

#Revenue

#Guest Experience

What are you waiting for?

Connect with travelers today and increase your booking opportunities. Join the new era of hospitality

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