Line Chatbot for Hotels

Increasing your direct bookings has never been so easy

Enable guests to book wherever they are.
HiJiffy’s conversational booking assistant is available 24/7 across your communication channels to provide lightning-fast answers to guests’ queries.

Line chatbot line chatbot for hotels

The power of an innovative Line AI Chatbot

Omnichannel line chatbot for hotels

Omnichannel solution

Quick to install and easy to use

Quick setup line chatbot for hotels
Customize comms line chatbot for hotels

Customise your communication

How would it look like for you?

Let us show you.

Digital Booking Assistant Features

AI agent for FAQs and direct bookings

AI virtual assistant guiding users through the booking process and providing answers to FAQs, saving time and reducing workload

Behavioural marketing campaigns

Push personalised messages according to specific pages on the website and interactions in the user journey.

Smooth handover to human agents

A seamless transfer of the conversation to staff if requested by the user or if the chatbot cannot resolve the query automatically.

Request a quote

Travellers can request a personalised quote for their stay.

Widget personalisation

Customise the chatbot interface accordingly to your hotel’s brand guidelines.

Email to chatbot automation

Automate your email inbox with canned responses directing users to the chatbot to resolve user queries instantly.

Click to call

Provide an option to call a human agent directly from the chat if a guest’s request cannot be solved automatically.

Price comparison

Activate the possibility to display the price comparison range of your rooms across various platforms.

Streamlined inbox for all your channels

Centralise and manage conversations across your channels: website chat, Facebook Messenger, Instagram, Google My Business, Line, Telegram, WeChat,, WhatsApp, SMS and email.

AI specialised in hospitality FAQs

Over 200 hospitality-specific FAQ topics available for hotels to train the chatbot, and the possibility of adding custom FAQs according to your needs.

CSAT score metrics

Collect and access users’ feedback to evaluate the performance of the chatbot and individual human agents.

Customised automated workflows

Customise workflows that are triggered throughout the booking process.

Hotel Chatbot for Line: FAQs

Line Messenger is quickly becoming one of the most popular chat programs. Companies can reach customers with in-app adverts on Line Messenger, while Line chatbot can help in providing automated customer service. 

A Line Messenger chatbot may answer client inquiries, find new upsell opportunities, make product recommendations, and even transfer chats to an agent if necessary.

The process is pretty simple. When you have your Line AI chatbot, the communication tool captures the user’s inquiry and delivers it to your console, where it is instantaneously analyzed, and then the bot answers the user. 

The AI chatbot will not only send text messages, but also images or videos, and even interactive elements such as call-to-action buttons.

When you implement Line App chatbots, you change your hotel into a smart hotel. It decreases the need to hire more working staff and leads to better customer service. If you are an accommodation provider, Line chatbots can benefit you in many ways. 

Here are the main benefits:

  • Customers can quickly book their stay via messaging apps
  • Customers can get their questions answered in seconds
  • Reduces staff workload
  • You can have smart assistance with direct integrations to maintenance services
  • Improves guest satisfaction
  • Increases brand loyalty
  • Find new upsell opportunities

A great Line AI-powered chatbot is the one that makes your work easier and assists both you and your customer in improving customer support services. 

These are some of the key features your chatbot must have:

  • Multilingual AI
  • Easy-to-use dashboard for better staff productivity
  • Past conversations with the customer for a more accurate communication flow
  • Multiple channel support
  • Pre-designed capability to reply to all the most popular FAQs

Discover how +2,100 hotels are using HiJiffy’s guest communication hub to boost revenue