Line Chatbot for Hotels
Increasing your direct bookings has never been so easy
Enable guests to book wherever they are.
HiJiffy’s conversational booking assistant is available 24/7 across your communication channels to provide lightning-fast answers to guests’ queries.
The power of an innovative Line AI Chatbot
Quick to install and easy to use
We take care of your setup and deliver a ready-to-use solution from day one. Moreover, our user-friendly back office is designed for you to navigate easily through your communication with your guest in your most preferred language.
Omnichannel solution
The AI-powered solution is designed to streamline requests from the hotel’s communication channels to provide a better overview and coordination of all traveler’s demands.
Customise your communication
Make it yours. HiJiffy’s booking assistant adapts to your sales flow. Provide a simple yet sophisticated solution to enhance the guest’s journey. Personalise the image of your booking assistant to fit your brand.
Booking Assistant Features
Direct Booking AI agent
An artificially intelligent virtual assistant that guides users through the booking request.
Booking Recovery Campaigns
Trigger messages when travellers show an interest in the booking request but the booking is not performed.
Behavioral Marketing Campaigns
Push personalized messages on the website according to the specific page the user is visiting.
Email to Chatbot Automation
Automate your email point of contact by offering a chatbot solution to solve their queries instantly.
Smooth handover to human agents
When the chatbot detects the need to hand the conversation off to a human agent, it allows for a seamless takeover.
Click to Call
Configure the option of providing a direct phone contact in the chat conversation if the request is not being solved by the chatbot.
Lead qualification
Understand better the travellers and identify the potential customers that can generate higher revenue.
Price comparison
Activate the possibility to display the price comparison range of your rooms across various different platforms.
Interface personalization
Customize the chatbot interface accordingly to your hotel’s brand guidelines.
Hotel Chatbot for Line: FAQs
What is a Line Messenger chatbot?
Line Messenger is quickly becoming one of the most popular chat programs. Companies can reach customers with in-app adverts on Line Messenger, while Line chatbot can help in providing automated customer service.
A Line Messenger chatbot may answer client inquiries, find new upsell opportunities, make product recommendations, and even transfer chats to an agent if necessary.
How does a Line Messenger Chatbot works?
The process is pretty simple. When you have your Line AI chatbot, the communication tool captures the user’s inquiry and delivers it to your console, where it is instantaneously analyzed, and then the bot answers the user.
The AI chatbot will not only send text messages, but also images or videos, and even interactive elements such as call-to-action buttons.
What are the main benefits of implementing Line AI chatbots and why should you do it?
When you implement Line App chatbots, you change your hotel into a smart hotel. It decreases the need to hire more working staff and leads to better customer service. If you are an accommodation provider, Line chatbots can benefit you in many ways.
Here are the main benefits:
- Customers can quickly book their stay via messaging apps
- Customers can get their questions answered in seconds
- Reduces staff workload
- You can have smart assistance with direct integrations to maintenance services
- Improves guest satisfaction
- Increases brand loyalty
- Find new upsell opportunities
What are the most important features to have on your Line Messenger Chatbot?
A great Line AI-powered chatbot is the one that makes your work easier and assists both you and your customer in improving customer support services.
These are some of the key features your chatbot must have:
- Multilingual AI
- Easy-to-use dashboard for better staff productivity
- Past conversations with the customer for a more accurate communication flow
- Multiple channel support
- Pre-designed capability to reply to all the most popular FAQs
