Line Chatbot for Hotels

Connecting

Hotels

with travelers

Join +1,600 hotels using HiJiffy's hospitality chatbot for Line to take a step forward into the future of guest messaging.

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Connecting travelers with their favourite hotels

The power of an innovative Line AI Chatbot

Automation

Personalised automation tools to relieve teams from repetitive tasks and increase guest satisfaction

All-in-one Communication

Centralised inbox for all communication channels

Metrics & Reports

Knowledge base centre to retrieve guest data and feedback

Increase sales

Management tools to optimise your selling opportunities

Hotel Chatbot for Line: FAQs

What is a Line Messenger chatbot?

Line Messenger is quickly becoming one of the most popular chat programs. Companies can reach customers with in-app adverts on Line Messenger, while Line chatbot can help in providing automated customer service.

A Line Messenger chatbot may answer client inquiries, find new upsell opportunities, make product recommendations, and even transfer chats to an agent if necessary.

How does a Line Messenger Chatbot works?

The process is pretty simple. When you have your Line AI chatbot, the communication tool captures the user's inquiry and delivers it to your console, where it is instantaneously analyzed, and then the bot answers the user.

The AI chatbot will not only send text messages, but also images or videos, and even interactive elements such as call-to-action buttons.

What are the main benefits of implementing Line AI chatbots and why should you do it?

When you implement Line App chatbots, you change your hotel into a smart hotel. It decreases the need to hire more working staff and leads to better customer service. If you are an accommodation provider, Line chatbots can benefit you in many ways.

Here are the main benefits:

Customers can quickly book their stay via messaging apps
Customers can get their questions answered in seconds
Reduces staff workload
You can have smart assistance with direct integrations to maintenance services
Improves guest satisfaction
Increases brand loyalty
Find new upsell opportunities

What are the most important features to have on your Line Messenger Chatbot?

A great Line AI-powered chatbot is the one that makes your work easier and assists both you and your customer in improving customer support services.

These are some of the key features your chatbot must have:

Multilingual AI
Easy-to-use dashboard for better staff productivity
Past conversations with the customer for a more accurate communication flow
Multiple channel support
Pre-designed capability to reply to all the most popular FAQs

Booking Assistant

Increase direct bookings and automate tasks with a human touch.

Allow guests to book anytime and anywhere

HiJiffy’s AI-powered conversational virtual agent is an omnichannel solution available to provide instant replies, streamline queries and perform bookings wherever your guests are.

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Virtual Concierge

Continuous support throughout the guest's stay.

Boost your guest’s satisfaction and upselling opportunities

A 24/7 intelligent virtual concierge able to deliver faster service, perform online check-ins and check-outs, create upselling opportunities and personalise your guest's experience.

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Why HiJiffy?

Check what over 1,600 hotels are saying

Bahia Principe Hotels & Resorts

HiJiffy has been the solution to be able to continue delivering unique experiences to our guests through these challenging times. We were able to automate repetitive tasks and help our in-house team to focus on what's most important for us, our guests. Today HiJiffy is helping us to increase our bookings and exceed our guest's satisfaction.

Roberto Martin

Digital Guest Experience Manager

Baobab Suites

At Baobab Suites we are committed to delivering an elevated guest experience from the booking stage to the guest departure and beyond. With HiJiffy's assistance, we are able to retrieve valuable data and automate tasks allowing us to focus on providing personalized service to all our guests. By analyzing guests requests, patterns and trends we are able to have a better performance, and thanks to HiJiffy we have more control over this data.

Eva Bascones

Sales Director

Finn Lough

Delivering instant responses to our guests while maintaining a personal and individual approach has been critical to step up our customer care. with HiJiffy's personalizable chatbot we are able to get closer to our guests and to improve our overall hospitality service.