Line Chatbot for Hotels

Increasing your direct bookings has never been so easy

Enable guests to book wherever they are.
HiJiffy’s conversational booking assistant is available 24/7 across your communication channels to provide lightning-fast answers to guests’ queries.

The power of an innovative Line AI Chatbot

Quick to install and easy to use

Omnichannel solution

Customise your communication

Booking Assistant Features

Direct Booking AI agent

An artificially intelligent virtual assistant that guides users through the booking request.

Booking Recovery Campaigns

Trigger messages when travellers show an interest in the booking request but the booking is not performed.

Behavioral Marketing Campaigns

Push personalized messages on the website according to the specific page the user is visiting.

Email to Chatbot Automation

Automate your email point of contact by offering a chatbot solution to solve their queries instantly.

Smooth handover to human agents

When the chatbot detects the need to hand the conversation off to a human agent, it allows for a seamless takeover.

Click to Call

Configure the option of providing a direct phone contact in the chat conversation if the request is not being solved by the chatbot.

Lead qualification

Understand better the travellers and identify the potential customers that can generate higher revenue.

Price comparison

Activate the possibility to display the price comparison range of your rooms across various different platforms.

Interface personalization

Customize the chatbot interface accordingly to your hotel’s brand guidelines.

Hotel Chatbot for Line: FAQs

Line Messenger is quickly becoming one of the most popular chat programs. Companies can reach customers with in-app adverts on Line Messenger, while Line chatbot can help in providing automated customer service. 

A Line Messenger chatbot may answer client inquiries, find new upsell opportunities, make product recommendations, and even transfer chats to an agent if necessary.

The process is pretty simple. When you have your Line AI chatbot, the communication tool captures the user’s inquiry and delivers it to your console, where it is instantaneously analyzed, and then the bot answers the user. 

The AI chatbot will not only send text messages, but also images or videos, and even interactive elements such as call-to-action buttons.

When you implement Line App chatbots, you change your hotel into a smart hotel. It decreases the need to hire more working staff and leads to better customer service. If you are an accommodation provider, Line chatbots can benefit you in many ways. 

Here are the main benefits:

  • Customers can quickly book their stay via messaging apps
  • Customers can get their questions answered in seconds
  • Reduces staff workload
  • You can have smart assistance with direct integrations to maintenance services
  • Improves guest satisfaction
  • Increases brand loyalty
  • Find new upsell opportunities

A great Line AI-powered chatbot is the one that makes your work easier and assists both you and your customer in improving customer support services. 

These are some of the key features your chatbot must have:

  • Multilingual AI
  • Easy-to-use dashboard for better staff productivity
  • Past conversations with the customer for a more accurate communication flow
  • Multiple channel support
  • Pre-designed capability to reply to all the most popular FAQs

How would it look like for you?

Let us show you.