Maciej 2023
May 9, 2023

HiJiffy unveils new brand identity


HiJiffy, the AI-powered Guest Communications Hub specialised for hotels, unveils its new brand positioning and visual identity, reflecting the company’s mission of developing the most advanced conversational AI for hospitality.

The reinvented logo represents the platform’s capability of providing instant answers across the whole guest journey and is accompanied by a tech-driven colour palette adopted to highlight HiJiffy’s innovative DNA.

Echoing the brand’s aspiration of seeking the perfect connection between hotels and their guests, HiJiffy’s new tagline dares hoteliers to “Reimagine Guest Communications.

Marking the beginning of a new era for the company, the visual identity and brand guidelines, developed internally by HiJiffy’s marketing team, replace the original ones, unchanged since HiJiffy’s foundation back in 2016.

This refresh was inevitable to take HiJiffy to the next level. Combining our innovative core with premium branding, we will be able to differentiate ourselves even more, an essential factor to ensure that we continue to achieve annual growth levels above 100%.

Tiago Araújo, HiJiffy’s CEO

Currently working with more than 1,800 hotels in over 50 countries, HiJiffy’s solutions empower hoteliers to increase their revenues with direct bookings and upselling while automating numerous repetitive tasks, reducing operating costs and addressing staff shortages. 

Its cutting-edge technology earned the company several awards, including the UNWTO recognition as one of the most innovative companies in Tourism.

Pioneer in Voice Assistants and GPT-4 in Hospitality

HiJiffy launched the first voice assistant specialised in hospitality in December 2022.

Representing a new paradigm in guest communications by being able to handle complex voice interactions, the multilingual virtual assistant uses complete sentences and provides instantaneous voice responses that mimic a human-like interaction.

More recently, in March 2023, HiJiffy launched the first hotel chatbot powered by GPT-4, which uses the power of Generative Artificial Intelligence to handle guest inquiries and requests with unrivalled accuracy and automation.

Maciej 2023
Senior Content & Brand Specialist

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