Integration between HiJiffy and Previo PMS

The integration between HiJiffy and Previo PMS represents a strategic advancement in automating guest communication, enabling more efficient and personalized management throughout the entire customer journey.

Key Benefits of the Integration

1. Automated Access to Guest Information

Synchronization with Previo PMS allows HiJiffy to access real-time guest data, optimizing communication and ensuring a tailored service from pre-booking to post-stay engagement.

2. Automated Campaign Activation

Through this integration, HiJiffy can trigger automated campaigns based on reservation status, including:

• Booking confirmation messages;
• Check-in and check-out reminders;
• Upsell offers for stay upgrades;
• Post-stay review requests.

3. Real-Time Reservation Status Updates

Continuous synchronization with Previo PMS ensures that all reservation information remains up-to-date, eliminating manual errors and reducing the administrative workload for reception teams.

4. Enhanced Guest Experience

Automated communication reduces response time, increases operational efficiency, and improves the overall guest experience, leading to greater satisfaction and loyalty.

How Does the Integration Work?

1. Direct Connectivity: Previo PMS automatically shares reservation and guest data with HiJiffy.
2. Automated Actions: HiJiffy processes this data to generate personalized and automated interactions.
3. Monitoring and Optimization: Interactions are continuously analyzed to ensure efficient service and tailored communication.

The partnership between HiJiffy and Previo PMS enables hoteliers to enhance operational efficiency by automating critical processes and optimizing guest communication. This integration leads to better management, an improved guest experience, and, ultimately, greater profitability for hotel properties.