About Us

In 2016, HiJiffy was founded with the mission of developing the most advanced conversational AI for hospitality. Seeking the perfect connection between hotels and their guests, we created a powerful Guest Communications Hub.

We are passionate about travelling and innovation

José Mendonça

CTO at HiJiffy

Pedro Gonçalves

COO at HiJiffy

Tiago Araújo

CEO at HiJiffy

Today, 1,800+ hotels worldwide use HiJiffy's AI-powered solutions

We’re a HotelTechReport finalist in the Hotel Chatbot category, and our customer support has been awarded Level II certification.

Our Guest Communications Hub empowers hotels in over 50 countries around the globe.

The HiJiffy Team

We are an international team of enthusiastic people working to create innovative solutions with a positive impact on the hospitality industry. With headquarters in Vidigueira and an office in Lisbon, our remote team lives in Portugal, Spain, France and the UK. We work together to seek growth on a global scale and build long-lasting relationships.

Meet the team

HiJiffy in the media

Check what media outlets say about us

“(…) provides hotels with a central console through which can manage guest communications before during and after their stay”

“(…) help automate the process of booking and handling customer queries by delivering immediate responses”

“(…) covers the entire guest journey 24/7 across most social media platforms and messaging. It connects guests to different hotel management systems”

“a new system that is able to identify the emotion behind customers’ requests and then use that to prioritize and escalate the request to the right department”

Awards

HiJiffy has received multiple awards over the years, including recognition from UNWTO as the Most Innovate Solution in Tourism.

Want to be part of our team?

We are looking for talent. Check our careers page for openings.