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Resources Centre

Your hub for hotel-focused Conversational AI knowledge and insights.

Articles

Dive into industry insights and best practices for your hospitality journey.

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Missing Booking.com guest phone numbers? How to keep reaching your guests

Since 28 September 2026, Booking.com no longer shares guests’ phone numbers with hotels’ systems. That’s how we addressed it.

ROI on AI in guest communications: how to build the business case for your hotel

How to calculate the ROI on AI in guest communications: time saved, extra revenue, happier guests, plus real figures for your hotel.

More revenue per guest: how hotels use guest journey campaigns at every stage

If you only contact guests before and after their stay, you’re leaving valuable revenue on the table.

Publications

Explore in-depth guides for achieving excellence in the hospitality world.

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Trends in Guest Communications in 2023 [Free E-book]

Explore ongoing and upcoming trends shaping how hotels communicate with guests in 2023

Product Highlights

Stay updated with our latest features, enhancements, and innovations.

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Email Copilot

Draft guest email replies with AI, with every reply checked by your team before it is sent.

Automated Booking Recovery

Turn incomplete bookings into confirmed direct revenue, automatically.

Multi-Property Search

Answer questions about all your different properties

Success Stories

Learn how other hoteliers are boosting revenue and operational efficiency.

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Paradise Resort Gold Coast

Paradise Resort achieves 12% more direct bookings & 82% WhatsApp engagement with HiJiffy's AI-automated messaging.

Kabannas

Kabannas surpasses industry average conversion rates 90x with HiJiffy automation.

AutoCamp

AutoCamp generates over $1.6 million while saving 15% in operational costs using HiJiffy.

Videos

Discover HiJiffy in action through product spotlights and expert insights.

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Aplysia 3

HiJiffy launches a new type of hotel chatbot with unlimited knowledge

Webchat Campaigns

Turn more website visitors into paying guests with Webchat Campaigns

Multi-Property Feature

Manage multiple hotels more easily with HiJiffy

Virtual Coffees

Conversations with industry experts.

More episodes
EP 015
13:46
Oct 29, 2026

Lean Hotel Operations with Automation

Hospitality House’s Kevin Martens on running 281 rooms with one team, balancing kiosks with real attention, and why tech and AI are the route to lean.
EP 014
11:24
Oct 23, 2026

The Power of “Aha!” Moments

HiJiffy's Strategic Customer Success Manager, Ana Correia, on a culture where no idea is invalid, the client "aha!" moments, and why the team photo is her proudest moment.
EP 013
17:28
Oct 15, 2026

A Decade of Partnership

PortoBay board member Fabíola Pereira on betting on chatbots early, treating tech as a partnership, and why AI belongs back of house, supporting staff.

Events

Meet us in person.

More events
Past
Berlin
02 Sep
03 Sep

HSMAday 2026
Past
Munich
MOC - Event Center Messe Munich
16 Sep
17 Sep

Independent Hotel Show Munich 2026
Past
London
Olympia London
05 Oct
06 Oct

Independent Hotel Show London 2026

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More content to explore

Glossary

The A to Z of hospitality terms

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News

Latest developments at HiJiffy

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Branding & Press

Resources for partners and media

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Discover how 2,500+ hotels use HiJiffy’s Guest Communications Hub to boost revenue

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