Articles and features

Dive into industry insights and best practices for your hospitality journey.

Maciej 2023
Maciej Czajka
March 21, 2024
A step-by-step guide to getting hotel teams on board with AI tools
Get started on the path to the successful implementation of AI in your hotel
Blog. Guide to ai onboarding 1
Blog. Guide to ai onboarding 1
A step-by-step guide to getting hotel teams on board with AI tools
Get started on the path to the successful implementation of AI in your hotel
March 21, 2024

Why you should declutter your hotels' communications

How many communication channels does your hotel need to better communicate and serve its guests?
July 31, 2018

3 reasons why you should be surveying your guests

Discover why you should start surveying (properly!) your guests right away.
July 27, 2018

Why you shouldn’t sell to Millennials?

Have you ever heard that Millennials are disloyal and always jumping from product to product? Well, that is a MYTH!
July 16, 2018

Does social media help improve customer care?

Social media has deeply transformed the relationship between customers and the travel industry. Learn more about its impacts.
July 16, 2018

Do Millennials hate chatbots?

Bots bring instant gratification, a chance to engage with emerging technology, convenience and conversational engagement.
July 16, 2018

What metrics can a chatbot give you that websites can’t?

Hoteliers are realizing the importance of messaging to build loyalty, to increase clients’ engagement and more.
July 16, 2018

3 reasons why your hotel must embrace chat

Messaging is starting to explode as an engagement channel at hotels. Learn why.
July 16, 2018

How and why hotels should use WhatsApp to improve guest's satisfaction

WhatsApp was created 10 years ago and it revolutionized the way people communicate with each other and, more recently, the way people interact with businesses.
June 18, 2018

Why is customer care in the hospitality industry a chaos?

#customercare #service #hotels
June 18, 2018

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