You can now access Expedia Group messages in the HiJiffy Console 🚀

Articles and features

Dive into industry insights and best practices for your hospitality journey.

Feyzanur Görmüs

January 5, 2025

Best guest communications software for hotels in 2025: Specialised VS generic solutions

Find the best one for the hospitality industry

Best guest communications software for hotels in 2025: Specialised VS generic solutions

Find the best one for the hospitality industry

January 5, 2025

Last Entries

Satisfaction surveys: the best questions to ask your hotel guests

Identify best moments in the guest journey to ask these important questions.

December 12, 2023

How to boost hotel upselling and cross-selling with AI?

Check how implementing AI can help you generate more revenue for your hotels

November 20, 2023

Voice assistants for the hotel industry: what are they and how do they work?

Make the most of the growing channel of voice messaging

November 15, 2023

Best Innovative Guest Engagement Ideas for Hotels

Nurture the connection between your guests and the hotel brand

November 14, 2023

How to use check-out to improve hotel reputation

Get insightful feedback from your guests to strengthen the hotel brand

October 31, 2023

Five tips for reducing waiting times at hotel reception

Ensure a smooth experience at your hotel right from the start

October 30, 2023

What are the most common (and weird) questions from hotel guests?

Learn from the data extracted from the frequently asked questions (FAQs)

October 30, 2023

Five essential hotel metrics and how to calculate them

Keep track of these important metrics, including RevPAR and ADR

June 26, 2023

What's New: Refreshed Console and Updated Plans

Learn about the latest features and start to benefit from them right away

May 9, 2023

Stay ahead of the Competition

Learn about conversational AI applications in hospitality

Articles and features

Last Entries

Satisfaction surveys: the best questions to ask your hotel guests

How to boost hotel upselling and cross-selling with AI?

Voice assistants for the hotel industry: what are they and how do they work?

Best Innovative Guest Engagement Ideas for Hotels

How to use check-out to improve hotel reputation

Five tips for reducing waiting times at hotel reception

What are the most common (and weird) questions from hotel guests?

Five essential hotel metrics and how to calculate them

What's New: Refreshed Console and Updated Plans

Stay ahead of the Competition

Newsletter