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Articles and features

Dive into industry insights and best practices for your hospitality journey.

hijiffy_feyzanur
Feyzanur GörmĂŒs
January 5, 2025
Best guest communications software for hotels in 2025: Specialised VS generic solutions
Find the best one for the hospitality industry
Blog post — product comparison
Blog post — product comparison
Best guest communications software for hotels in 2025: Specialised VS generic solutions
Find the best one for the hospitality industry
January 5, 2025

Five tips for reducing waiting times at hotel reception

Ensure a smooth experience at your hotel right from the start
October 30, 2023

What are the most common (and weird) questions from hotel guests?

Learn from the data extracted from the frequently asked questions (FAQs)
October 30, 2023

Five essential hotel metrics and how to calculate them

Keep track of these important metrics, including RevPAR and ADR
June 26, 2023

What's New: Refreshed Console and Updated Plans

Learn about the latest features and start to benefit from them right away
May 9, 2023

Explained: How the new version of Aplysia uses generative AI and LLMs

Learn about how our AI uses the most advanced technological developments in the field
March 30, 2023

Explained: How HiJiffy's voice assistant works

Understand better the technology behind our voice assistant
December 13, 2022

How to measure and improve hotel guest satisfaction

Ask the right questions at the right stage of the guest journey
November 28, 2022

Why is the CSAT score such an important metric in hospitality?

Learn when, where and how to track the CSAT score of your guest communications
October 27, 2022

Top 10 Digital Marketing Strategies for Hotels to Increase Direct Bookings

Capitalise on these ideas to boost your hotel revenue
October 6, 2022

Stay ahead of the Competition

Learn about conversational AI applications in hospitality

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