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Integration between Ubikos and HiJiffy

Description

Automated Guest Communication, Straight from Your PMS Data

HiJiffy is integrated with Ubikos, one of the leading Property Management Systems for campgrounds, resorts and tourist accommodations. Hotels running Ubikos as their PMS can automate guest communication throughout the stay, with reservation data flowing automatically from Ubikos into HiJiffy’s Campaign Manager, no manual list-building or spreadsheet exports required.

Integration Details

Support

DETAILED FEATURES AND BENEFITS

Benefits

Fast, low-maintenance setup.

A single API key covers every property under a client's account, with no token refresh or expiry management to worry about.

Automated, reservation-driven communication.

Pre-arrival, in-stay and post-stay messages are triggered directly from Ubikos booking data, removing manual work for hotel teams.

Built for multi-property groups.

Ideal for resort and camp ground portfolios managing several properties under one Ubikos account.

Automatic delivery of check-in information.

Each property's check-in link is sent to guests automatically as part of the relevant campaign, reducing front-desk workload.

AI-managed conversations.

Guest questions during the stay are handled largely by AI, freeing staff to focus on requests that need a human touch.

Guests Benefits

Timely updates without contacting reception.

Guests receive pre-arrival and stay-related messages automatically, based on their reservation status.

Easy access to check-in details.

A check-in link is sent directly to the guest, without needing to ask staff for it.

Faster answers during the stay.

Routine questions are handled instantly via chat, at any hour.

Communication through familiar channels.

Guests are reached via channels like WhatsApp rather than having to call the property.

How the Integration works?

Once a day, HiJiffy polls the Ubikos API for each property’s reservations by check-in date and stores them securely.
When a guest communication campaign (e.g. pre-arrival, check-in, post-stay) is due to send, HiJiffy queries Ubikos again in real time to confirm the latest reservation details.
Reservation status — reserved, checked-in, checked-out, canceled, or no-show — is mapped automatically, so the right message reaches the right guest at the right moment.
Each property’s check-in link is included automatically in the relevant message, with no manual setup per booking.
Throughout the stay, guests can message the hotel via chat, with AI handling the majority of routine questions.

About Ubikos

Ubikos provides a cloud-based, 360-degree Property Management System (PMS) for small to mid-sized hotels. The platform enables real-time, remote management from anywhere, with customizable modules tailored to different hotel departments, and integrates with over 30 third-party services, from payment processors to channel managers. Beyond the software, Ubikos supports customers through implementation, personalized training, and multilingual assistance.

Want to know more? Contact our expert

Request a demo and find how you can boost revenue and guest satisfaction with HiJiffy.

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} .has-light-green-cyan-background-color { background-color: var(--wp--preset--color--light-green-cyan) !important; } .has-vivid-green-cyan-background-color { background-color: var(--wp--preset--color--vivid-green-cyan) !important; } .has-pale-cyan-blue-background-color { background-color: var(--wp--preset--color--pale-cyan-blue) !important; } .has-vivid-cyan-blue-background-color { background-color: var(--wp--preset--color--vivid-cyan-blue) !important; } .has-vivid-purple-background-color { background-color: var(--wp--preset--color--vivid-purple) !important; } .has-purple-background-color { background-color: var(--wp--preset--color--purple) !important; } .has-light-purple-background-color { background-color: var(--wp--preset--color--light-purple) !important; } .has-black-border-color { border-color: var(--wp--preset--color--black) !important; } .has-cyan-bluish-gray-border-color { border-color: var(--wp--preset--color--cyan-bluish-gray) !important; } .has-white-border-color { border-color: var(--wp--preset--color--white) !important; } .has-pale-pink-border-color { border-color: var(--wp--preset--color--pale-pink) !important; } .has-vivid-red-border-color { border-color: var(--wp--preset--color--vivid-red) !important; } .has-luminous-vivid-orange-border-color { border-color: var(--wp--preset--color--luminous-vivid-orange) !important; } .has-luminous-vivid-amber-border-color { border-color: var(--wp--preset--color--luminous-vivid-amber) !important; } .has-light-green-cyan-border-color { border-color: var(--wp--preset--color--light-green-cyan) !important; } .has-vivid-green-cyan-border-color { border-color: var(--wp--preset--color--vivid-green-cyan) !important; } .has-pale-cyan-blue-border-color { border-color: var(--wp--preset--color--pale-cyan-blue) !important; } .has-vivid-cyan-blue-border-color { border-color: var(--wp--preset--color--vivid-cyan-blue) !important; } .has-vivid-purple-border-color { border-color: var(--wp--preset--color--vivid-purple) !important; } .has-purple-border-color { border-color: var(--wp--preset--color--purple) !important; } .has-light-purple-border-color { border-color: var(--wp--preset--color--light-purple) !important; } .has-vivid-cyan-blue-to-vivid-purple-gradient-background { background: var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important; } .has-light-green-cyan-to-vivid-green-cyan-gradient-background { background: var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important; } .has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background { background: var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important; } .has-luminous-vivid-orange-to-vivid-red-gradient-background { background: var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important; } .has-very-light-gray-to-cyan-bluish-gray-gradient-background { background: var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important; } .has-cool-to-warm-spectrum-gradient-background { background: var(--wp--preset--gradient--cool-to-warm-spectrum) !important; } .has-blush-light-purple-gradient-background { background: var(--wp--preset--gradient--blush-light-purple) !important; } .has-blush-bordeaux-gradient-background { background: var(--wp--preset--gradient--blush-bordeaux) !important; } .has-luminous-dusk-gradient-background { background: var(--wp--preset--gradient--luminous-dusk) !important; } .has-pale-ocean-gradient-background { background: var(--wp--preset--gradient--pale-ocean) !important; } .has-electric-grass-gradient-background { background: var(--wp--preset--gradient--electric-grass) !important; } .has-midnight-gradient-background { background: var(--wp--preset--gradient--midnight) !important; } .has-small-font-size { font-size: var(--wp--preset--font-size--small) !important; } .has-medium-font-size { font-size: var(--wp--preset--font-size--medium) !important; } .has-large-font-size { font-size: var(--wp--preset--font-size--large) !important; } .has-x-large-font-size { font-size: var(--wp--preset--font-size--x-large) !important; }