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Integration between Sweeply and HiJiffy

Description

Effortless Housekeeping and Maintenance Requests, Right From the Chatbot

HiJiffy has partnered with Sweeply, the cloud-based housekeeping and maintenance platform, to make it easier for guests to flag issues and for hotels to manage cleaning preferences — all without leaving the conversation.

Integration Details

Support

DETAILED FEATURES AND BENEFITS

Benefits

Faster response to maintenance issues.

Guest requests reach the Sweeply back-office in real time, with no phone calls or front-desk relay.

Automated housekeeping preferences

A scheduled WhatsApp campaign asks in-house guests if they'd like to skip cleaning, creating a task in Sweeply automatically from their reply.

Simple setup.

One API key and a guest-facing form URL are all that's needed to connect a property, no complex integration work.

Less manual coordination

Requests and preferences flow straight into Sweeply's task system, cutting out manual logging by staff.

Supports sustainability initiatives

The skip-cleaning flow helps hotels reduce water and energy use while giving guests a say in their stay.

Guests Benefits

Report issues in seconds.

Guests raise a maintenance or housekeeping request directly in the chat they're already using.

Control over their stay.

Guests can choose to skip daily cleaning with a simple WhatsApp reply.

No extra apps or logins.

Everything happens inside the existing HiJiffy conversation.

How the Integration works?

Reactive requests (guest-initiated):

Guest mentions a maintenance or housekeeping issue, or taps a request option in the chatbot.
HiJiffy shares the property’s Sweeply guest form link.
Guest completes the form directly in Sweeply, and hotel staff manage it from their Sweeply dashboard.

Proactive skip-cleaning campaign (hotel-initiated):

HiJiffy sends a scheduled morning WhatsApp message to in-house guests asking if they’d like to skip today’s cleaning.
Guest replies Yes or No.
HiJiffy creates a housekeeping preference task in Sweeply via its API, reflecting the guest’s choice automatically.

About Sweeply

Sweeply is an operations platform that streamlines housekeeping and maintenance for hotels, built to be the brain behind every housekeeping team. The platform covers room planning and assignment, maintenance task tracking, guest request routing, and AI agents for automated task handling, and connects with existing property management systems and other hotel tech. Beyond the software, Sweeply keeps things simple for frontline staff, turning operational chaos into digital control and saving housekeeping and maintenance teams time and stress.

Want to know more? Contact our expert

Request a demo and find how you can boost revenue and guest satisfaction with HiJiffy.

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} .has-light-green-cyan-background-color { background-color: var(--wp--preset--color--light-green-cyan) !important; } .has-vivid-green-cyan-background-color { background-color: var(--wp--preset--color--vivid-green-cyan) !important; } .has-pale-cyan-blue-background-color { background-color: var(--wp--preset--color--pale-cyan-blue) !important; } .has-vivid-cyan-blue-background-color { background-color: var(--wp--preset--color--vivid-cyan-blue) !important; } .has-vivid-purple-background-color { background-color: var(--wp--preset--color--vivid-purple) !important; } .has-purple-background-color { background-color: var(--wp--preset--color--purple) !important; } .has-light-purple-background-color { background-color: var(--wp--preset--color--light-purple) !important; } .has-black-border-color { border-color: var(--wp--preset--color--black) !important; } .has-cyan-bluish-gray-border-color { border-color: var(--wp--preset--color--cyan-bluish-gray) !important; } .has-white-border-color { border-color: var(--wp--preset--color--white) !important; } .has-pale-pink-border-color { border-color: var(--wp--preset--color--pale-pink) !important; } .has-vivid-red-border-color { border-color: var(--wp--preset--color--vivid-red) !important; } .has-luminous-vivid-orange-border-color { border-color: var(--wp--preset--color--luminous-vivid-orange) !important; } .has-luminous-vivid-amber-border-color { border-color: var(--wp--preset--color--luminous-vivid-amber) !important; } .has-light-green-cyan-border-color { border-color: var(--wp--preset--color--light-green-cyan) !important; } .has-vivid-green-cyan-border-color { border-color: var(--wp--preset--color--vivid-green-cyan) !important; } .has-pale-cyan-blue-border-color { border-color: var(--wp--preset--color--pale-cyan-blue) !important; } .has-vivid-cyan-blue-border-color { border-color: var(--wp--preset--color--vivid-cyan-blue) !important; } .has-vivid-purple-border-color { border-color: var(--wp--preset--color--vivid-purple) !important; } .has-purple-border-color { border-color: var(--wp--preset--color--purple) !important; } .has-light-purple-border-color { border-color: var(--wp--preset--color--light-purple) !important; } .has-vivid-cyan-blue-to-vivid-purple-gradient-background { background: var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important; } .has-light-green-cyan-to-vivid-green-cyan-gradient-background { background: var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important; } .has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background { background: var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important; } .has-luminous-vivid-orange-to-vivid-red-gradient-background { background: var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important; } .has-very-light-gray-to-cyan-bluish-gray-gradient-background { background: var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important; } .has-cool-to-warm-spectrum-gradient-background { background: var(--wp--preset--gradient--cool-to-warm-spectrum) !important; } .has-blush-light-purple-gradient-background { background: var(--wp--preset--gradient--blush-light-purple) !important; } .has-blush-bordeaux-gradient-background { background: var(--wp--preset--gradient--blush-bordeaux) !important; } .has-luminous-dusk-gradient-background { background: var(--wp--preset--gradient--luminous-dusk) !important; } .has-pale-ocean-gradient-background { background: var(--wp--preset--gradient--pale-ocean) !important; } .has-electric-grass-gradient-background { background: var(--wp--preset--gradient--electric-grass) !important; } .has-midnight-gradient-background { background: var(--wp--preset--gradient--midnight) !important; } .has-small-font-size { font-size: var(--wp--preset--font-size--small) !important; } .has-medium-font-size { font-size: var(--wp--preset--font-size--medium) !important; } .has-large-font-size { font-size: var(--wp--preset--font-size--large) !important; } .has-x-large-font-size { font-size: var(--wp--preset--font-size--x-large) !important; }