Integration between RoomRack and HiJiffy

HiJiffy has integrated with RoomRack’s Cloud PMS to provide hoteliers with a seamless solution for automating and personalizing guest communications. This integration allows for the retrieval of reservation details and the application of filters to segment messages, ensuring that guests receive timely and relevant information throughout their stay.​

Benefits for Hoteliers

• Automated Guest Communication: By accessing reservation data from RoomRack, HiJiffy enables the automation of messages such as booking confirmations, pre-arrival information, and post-stay follow-ups.​
• Personalized Messaging: The integration allows for the segmentation of guests based on reservation details, enabling targeted messaging that can enhance the guest experience and promote additional services.​
• Operational Efficiency: Automating routine communications reduces the workload on staff, allowing them to focus on providing personalized service to guests.​

Benefits for Guests

• Timely Information: Guests receive relevant information at each stage of their journey, from pre-arrival details to post-stay communications, enhancing their overall experience.​
• Personalized Experience: Tailored messages based on reservation details ensure that guests feel valued and understood, contributing to increased satisfaction.​
• Convenient Communication: The integration facilitates seamless communication between guests and the hotel, allowing for quick responses to inquiries and requests.​

This collaboration between HiJiffy and RoomRack empowers hotels to deliver exceptional guest experiences while streamlining operations.