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Integration between Ctoutvert and HiJiffy

Description

The integration between HiJiffy and Ctoutvert connects live booking data from Ctoutvert directly to HiJiffy’s Campaign Manager, allowing campsites and holiday parks to automate guest communication throughout the entire stay. From the moment a reservation is made to post-departure follow-ups, properties can send timely, relevant messages based on accurate, real-time reservation data, without any manual work from the team.

Integration Details

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DETAILED FEATURES AND BENEFITS

Benefits

Automated guest communication

Live reservation data from Ctoutvert powers messaging campaigns automatically, so the right message reaches the right guest at the right moment without staff involvement.

Reduced workload for reception teams

Manual follow-ups and repetitive messaging are handled by the system, giving your team more time to focus on guests who need direct support.

Better results on key campaigns

Pre-arrival information, upsell offers and post-stay surveys are sent at the ideal time, based on accurate booking data, helping to increase engagement and conversions.

Reliable data across both systems

Guest and reservation details stay synchronised between Ctoutvert and HiJiffy at all times, keeping communication accurate and consistent.

Guests Benefits

Timely, relevant communication

Guests receive information that matches exactly where they are in their stay, from arrival instructions to in-stay support and departure reminders.

Smoother arrivals and in-stay experience

Clear, automated messaging helps guests know what to expect before and during their visit, reducing unnecessary trips to reception.

Support through preferred channels

Guests get faster responses through the messaging channels they already use, without needing to queue at the desk or make a phone call.

A more personal experience

Messages reflect each guest's specific reservation details, making communication feel considered rather than generic.

How the Integration works?

  1. A dedicated PropertyConnector is configured for each property to establish the connection between Ctoutvert and HiJiffy.
  2. Once active, Ctoutvert shares reservation data with HiJiffy, which feeds directly into the Campaign Manager.
  3. Hotels and holiday parks can use this data to trigger automated messages based on stay dates, booking status and other reservation details.
  4. To activate the integration, the HiJiffy Customer Success team will guide the property through the technical configuration steps required.

About Ctoutvert

Ctoutvert is a booking and management platform built for campsites, holiday parks and outdoor hospitality businesses. Its tools help operators manage reservations, availability and guest data across their properties, supporting a more organised and efficient approach to day-to-day operations. With a focus on the outdoor and leisure hospitality sector, Ctoutvert helps properties keep their booking processes running smoothly across multiple channels.

Want to know more? Contact our expert

Request a demo and find how you can boost revenue and guest satisfaction with HiJiffy.

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Funding
This project received funding from the European Union Horizon 2020 research and innovation program under Grant Contract No. 782509.
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