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The integration between HiJiffy and Class One PMS connects directly via a secure web service. This link allows HiJiffy to retrieve reservation data within a defined date range and trigger automated guest communications and campaigns. By synchronising these systems, hotels can ensure that guest engagement is always based on the most current booking information available in their PMS.
Secure API Connection
HiJiffy connects to the Class One PMS endpoint using a secure, hotel-provided API.
Comprehensive Data Retrieval
The PMS returns reservation data for a selected date range, including guest details, stay dates, status, channel, rate and pre-check-in completion status.
Targeted Campaign Filtering
HiJiffy applies campaign filters, such as check-in date, reservation status, payment status, channel and rate type, to identify eligible guests.
Automated Outbound Communication
Based on these filters, HiJiffy automatically triggers outbound campaigns such as pre-check-in links, arrival messages or operational notifications.
Consistent Language Support
If guest language data is missing, a default language is applied to ensure consistent communication across all guest interactions.
Class One PMS is a property management system that exposes reservation data through a web service, enabling external platforms like HiJiffy to retrieve bookings, segment guests and automate communications throughout the guest journey.
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Funding:
This project received funding from the European Union Horizon 2020 research and innovation program under Grant Contract No. 782509.
