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Resources Centre

Your hub for hotel-focused Conversational AI knowledge and insights.

Articles

Dive into industry insights and best practices for your hospitality journey.

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10 Ways Our AI Supports Your Hotel Teams in Guest Communications (and Beyond)

Ten concrete ways AI for hotels handles 90% of guest questions and gives your team back time for the 10% where real hospitality counts.

Airbnb Response Rate and Search Ranking: A Guide for Hotels, Aparthotels and Apartments

How response times affect your Airbnb ranking, and what a missed message actually costs.

EU AI Act for hotels: the practical guide to legally compliant hotel chatbots

What the EU AI Act’s transparency obligations mean for hotels – and how to implement them simply and in a legally compliant way.

Publications

Explore in-depth guides for achieving excellence in the hospitality world.

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Product Highlights

Stay updated with our latest features, enhancements, and innovations.

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Automated Booking Recovery

Turn incomplete bookings into confirmed direct revenue, automatically.

Multi-Property Search

Answer questions about all your different properties

Aplysia 3

Accurate, controlled, and personalized replies powered by the hotel’s content

Success Stories

Learn how other hoteliers are boosting revenue and operational efficiency.

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Paradise Resort Gold Coast

Paradise Resort achieves 12% more direct bookings & 82% WhatsApp engagement with HiJiffy's AI-automated messaging.

Kabannas

Kabannas surpasses industry average conversion rates 90x with HiJiffy automation.

AutoCamp

AutoCamp generates over $1.6 million while saving 15% in operational costs using HiJiffy.

Videos

Discover HiJiffy in action through product spotlights and expert insights.

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Aplysia 3

HiJiffy launches a new type of hotel chatbot with unlimited knowledge

Webchat Campaigns

Turn more website visitors into paying guests with Webchat Campaigns

Multi-Property Feature

Manage multiple hotels more easily with HiJiffy

Virtual Coffees

Conversations with industry experts.

More episodes
EP 011
9:49
Aug 28, 2026

The Three Teams Behind Every Client Journey

HiJiffy's Head of Customer Experience, Joana Alves, on the three teams behind the client journey, using automation to free up time, and what makes client work rewarding.
EP 010
9:33
Aug 18, 2026

Our Very First Hire, 10 Years Later

HiJiffy's first-ever hire, Andreia Pais, on a decade of technical freedom, watching the team grow from two shared desks to 60, and what has never changed about the product.
EP 009
11:06
Jul 28, 2026

Scaling up the HiJiffy Team

A kick-off of a special edition of conversations celebrating 10 years of HiJiffy, featuring the people who make it what it is. First up: Marta Bello, Head of the People team.

Events

Meet us in person.

More events
Ongoing
Berlin
02 Sep
03 Sep

HSMAday 2026
Upcoming
Munich
MOC - Event Center Messe Munich
16 Sep
17 Sep

Independent Hotel Show Munich 2026
Upcoming
London
Olympia London
05 Oct
06 Oct

Independent Hotel Show London 2026

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More content to explore

Glossary

The A to Z of hospitality terms

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News

Latest developments at HiJiffy

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Branding & Press

Resources for partners and media

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Discover how 2,500+ hotels use HiJiffy’s Guest Communications Hub to boost revenue

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