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Maciej

Maciej Czajka

January 26, 2023

E-book: Trends in Guest Communications in 2023

Ebook-guest-communications-trends

Ebook-guest-communications-trends

E-book: Trends in Guest Communications in 2023

January 26, 2023

Last Entries

What metrics can a chatbot give you that websites can’t?

Hoteliers are realizing the importance of messaging to build loyalty, to increase clients’ engagement and more.

3 reasons why your hotel must embrace chat

Messaging is starting to explode as an engagement channel at hotels. Learn why.

How and why hotels should use WhatsApp to improve guest’s satisfaction

WhatsApp was created 10 years ago and it revolutionized the way people communicate with each other and, more recently, the way people interact with businesses.

Why is customer care in the hospitality industry a chaos?

Dive deeper into the factors that explain why customer care in the hospitality industry is a chaos

5 Customer Care mistakes in hospitality

Once hotels get a bad recognition, it is very difficult to regain the good position

4 tech trends that are changing the way guests and hotels communicate

Learn more about the technologies that are forever changing the relationship between hotels and their clients

3 tips on how to market your Hotel to Millennials

Explore the best tips on how you can attract this younger generation to your hotel

Top advantages of having a Chatbot on your Travel Agency

Connecting customers with experts who can help planning one’s dream vacation, so it’s becoming a big trend

Digital trends for Travel Agents in 2018

Learn why travel agencies have to adapt to offer a seamless online experience

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