Resources Center

Your hub for hotel-focused Conversational AI knowledge and insights.

Articles

Dive into industry insights and best practices for your hospitality journey.

Explained: What are Large Language Models (LLMs)?

Dive into an accessible overview of this technology and explore practical examples from hospitality

Why are guests interested in contactless hotels?

Exploring the rise of contactless hospitality

Hotel branding: The impact of personalising chatbots to fit your brand strategy

The importance and potential of personalisation

E-Books

Explore in-depth guides for achieving excellence in the hospitality world.

Product Highlights

Stay updated with our latest features, enhancements, and innovations.

FAQ Insights

Optimise your answers to common guest queries to ensure excellent guest service

WhatsApp Canned Responses

How to comply with the regulations for WhatsApp business numbers

Smart Property Identification

Intuitive technology to help your customer find the right accommodation.

Success Stories

Learn how other hoteliers are boosting revenue and operational efficiency.

Lamington Group

Lamington Group’s gradual rollout of HiJiffy's conversational AI towards a 93% automation and 87% CSAT score

Hotel Gran Bilbao & Hotel Ciudad de Burgos

Hotel Gran Bilbao and Hotel Ciudad de Burgos increase their online check-ins by 200% using HiJiffy's conversational AI

USSIM Vacances

HiJiffy helps USSIM Vacances reduce 100+ weekly calls while improving customer service quality

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Glossary

The A to Z of hospitality terms

News

Latest developments at HiJiffy

Branding & Press

Resources for partners and media

Discover how 2,100+ hotels use HiJiffy’s Guest Communications Hub to boost revenue

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