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Integration between Hotel Net Solutions and HiJiffy

Description

Real-time room availability and instant booking, directly in the chatbot

Guests today expect to find and book a room without leaving the conversation. By integrating HiJiffy with Hotel Net Solutions (HNS), hotels can offer a fully guided booking experience inside their chatbot — from checking availability to completing a reservation — all within a single, frictionless flow.

Integration Details

Support

DETAILED FEATURES AND BENEFITS

Benefits

Convert conversations into bookings

Guests can go from asking about availability to selecting a room without leaving the chat, significantly reducing drop-off.

Showcase your rooms visually

The room carousel displays photos, descriptions and prices in an engaging, mobile-friendly format directly inside the chatbot.

Drive direct bookings

Every reservation is completed through OnePageBooking, keeping revenue in the hotel's direct channel and reducing OTA dependency.

Real-time availability, always accurate

Prices and availability are pulled live from HNS, ensuring guests only see rooms that are genuinely bookable.

Effortless setup

The integration requires only a Hotel Code, API username and password — no complex technical configuration needed from the hotel.

Guests Benefits

Book in minutes, without switching apps

Guests search, compare and select a room entirely within the chat, then land on a pre-filled booking page ready to confirm.

See real options, not generic results

The carousel shows actual available rooms with up-to-date pricing, descriptions and photos for the guest's specific dates and party size.

A smooth, guided experience

The chatbot walks guests through the booking process step by step, making it accessible even for less digitally confident travellers.

How the Integration works?

The guest clicks “Book a Room” inside the HiJiffy chatbot on the hotel’s website or messaging channel.
The guest provides their search criteria — arrival date, departure date, number of adults and number of children.
HiJiffy queries the HNS ChatBot API in real time, sending the guest’s dates and occupancy details to retrieve available room types and rate plans.
A room carousel is displayed inside the chatbot — one card per room type, showing the room name, description, image and lowest available price for the selected dates.
The guest selects their preferred room, which triggers a redirect to the OnePageBooking 6 engine with dates, room type, rate type, occupancy and language all pre-populated.
The guest completes the booking on OnePageBooking and receives their confirmation.

About Hotel Net Solutions

Hotel Net Solutions (HNS) is a hospitality technology provider whose OnePageBooking 6 platform powers direct booking for independent hotels and groups. The HNS ChatBot API enables real-time access to room availability, rate plans and pricing data.

This integration connects HiJiffy’s AI-powered chatbot with the HNS ChatBot API, allowing guests to search for available rooms directly within the chat interface. HiJiffy queries the HNS API in real time and presents the results as a visual carousel of room options — each showing the room name, description, image and lowest available price. When a guest selects a room, they are seamlessly redirected to the OnePageBooking 6 engine with all search criteria pre-filled, ready to confirm their reservation.

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