The integration between HiJiffy and GIATA enables hotels to automatically share rich, structured hotel content directly within guest conversations. HiJiffy retrieves up-to-date property information from GIATA – including location details, facilities, room descriptions, amenities, sustainability features, and policies – and presents it in a clear, formatted HTML view that can be used across digital guest touch points.
HiJiffy connects to GIATA via an API endpoint that retrieves hotel content using the GIATA hotel ID, which uniquely identifies the property in GIATA’s database. Once requested, GIATA returns a structured HTML response containing detailed hotel information such as address, geolocation, facilities, room types, dining options, wellness services, accessibility features, and payment methods. This content can then be displayed dynamically within HiJiffy-powered guest journeys, ensuring information is always up to date and consistent with GIATA’s official records.
About GIATA
GIATA is a travel data company founded in 1996 and based in Berlin. It maintains the world’s largest hotel mapping database, providing structured, verified, and consistent property data that connects hotels, OTAs, tour operators, bed banks, search engines, and distribution partners across more than 80 markets. GIATA’s network today spans more than 20,000 connected distribution partners and covers over 1.4 million properties.
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