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Engisoft

Integration von Engisoft mit HiJiffy

HiJiffy wurde in das PMS von Engisoft integriert, sodass Hoteliers Zugriff auf eine Omnichannel-Instant-Messaging-Lösung haben und von der Buchungsphase über den Aufenthalt bis zu ihrer Abreise mit Ihren Gästen kommunizieren können.

Integration engisoft integration von engisoft mit hijiffy

Die Partnerschaft von HiJiffy und Engisoft bietet Hotels einen rund um die Uhr verfügbaren virtuellen Concierge. Eine selbstlernende KI-gestützte Lösung, die sofort eine konstante und konsistente Verbindung mit Gästen und das Beantworten ihrer Anfragen überall und jederzeit ermöglicht. Hoteliers können den Aufenthalt ihrer Gäste jetzt durch ein vereinfachtes und optimiertes Kommunikationserlebnis verbessern.

>Siehe auch: 3 Gründe, warum Sie Ihre Gäste befragen sollten

Hauptvorteile der Integration mit Engisoft:

Blitzschnelle Antworten mit menschlicher Note: Alle Informationen und Dienstleistungen des Hotels (wie Transfers, Restaurants, Spa usw.) können innerhalb von Sekunden mit einer schnellen Nachricht über WhatsApp angefragt werden. Die Gäste können das Hotel bequem von ihrem Telefon aus erreichen und ihr Erlebnis ohne Verzögerungen personalisieren.
Möglichkeiten für Upselling- und Kampagnen: Steigern Sie den Umsatz pro Aufenthalt mit der Möglichkeit, ihren Gästen direkt die neuesten Aktionen, Angebote und zusätzlichen Dienstleistungen des Hotels zu kommunizieren.
Vorbereitungen vor der Ankunft: Gäste können ihre Buchungsdetails per Whatsapp, SMS oder E-Mail erhalten und sicherstellen, dass alles wichtige im Voraus organisiert wird.
Online-Ein- und Auschecken: Hotels können den Online-Check-In erleichtern, um Kontaktpunkte zu reduzieren und die Ankunftsphase zu beschleunigen. Ein Formular wird über den bevorzugten Kommunikationskanal wie WhatsApp oder SMS an die Gäste gesendet, und die Gäste können jegliche Informationen und zusätzlichen Anfragen von ihren Telefonen aus abschicken. Am Ende ihres Aufenthalts können die Gäste Rechnungen direkt per SMS oder Whatsapp bearbeiten und das Beste aus ihrem Aufenthalt im Hotel machen.
Kommunikation nach dem Aufenthalt: Hotels können Zufriedenheitskampagnen durchführen, um ihre Erfahrungen zu teilen und ihre Bewertungen zu veröffentlichen.

Hijiffy integrates engisoft integration von engisoft mit hijiffy

>Siehe auch: Kontaktloses Check-In-System für Hotels zur Steigerung der Gästezufriedenheit

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} .has-blush-bordeaux-gradient-background { background: var(--wp--preset--gradient--blush-bordeaux) !important; } .has-luminous-dusk-gradient-background { background: var(--wp--preset--gradient--luminous-dusk) !important; } .has-pale-ocean-gradient-background { background: var(--wp--preset--gradient--pale-ocean) !important; } .has-electric-grass-gradient-background { background: var(--wp--preset--gradient--electric-grass) !important; } .has-midnight-gradient-background { background: var(--wp--preset--gradient--midnight) !important; } .has-small-font-size { font-size: var(--wp--preset--font-size--small) !important; } .has-medium-font-size { font-size: var(--wp--preset--font-size--medium) !important; } .has-large-font-size { font-size: var(--wp--preset--font-size--large) !important; } .has-x-large-font-size { font-size: var(--wp--preset--font-size--x-large) !important; } /* Language Selector spacing */ .cpel-switcher__lang a:nth-last-child(1) { padding-bottom: 4px; } .cpel-switcher__lang a:first-child { padding-top: 4px; } /* FAQ's Link Colour */ [id^="elementor-tab-content"] a { color: #6b48ff; font-size: 16px; } [id^="elementor-tab-content"] a:hover { color: #6d72f6; } [id^="elementor-tab-content"] h2 { font-size: 20px; line-height: 20px; font-weight: 800; } /* Internal Linking Styles for Articles */ .wrapperil { display: flex; flex-direction: column; padding-top: 5px; padding-bottom: 5px; } .blocktext { display: block; } .primarycontainer { font-family: "Work Sans", sans-serif; font-size: 16px; line-height: 22px; font-weight: 600; display: inline-flex; background-color: #6b48ff; color: white; padding: 10px 20px; border-radius: 8px 8px 0px 0px; float: left; } .lightcontainer { font-family: "Work Sans", sans-serif; font-size: 16px; line-height: 22px; font-weight: 600; display: inline-flex; background-color: #c5b6fa; color: white; padding: 10px 20px; border-radius: 8px 8px 0px 0px; float: left; } .greycontainer { font-family: "Work Sans", sans-serif; font-size: 16px; line-height: 22px; font-weight: 600; display: inline-flex; background-color: #ccd4d7; color: white; padding: 10px 20px; border-radius: 8px 8px 0px 0px; float: left; } .bluecontainer { font-family: "Work Sans", sans-serif; font-size: 16px; line-height: 22px; font-weight: 600; display: inline-flex; background-color: #1a1e42; color: white; padding: 10px 20px; border-radius: 8px 8px 0px 0px; float: left; } .lowercontainer { font-family: "Work Sans", sans-serif; font-size: 16px; line-height: 22px; font-weight: 400; color: #333; padding: 12px 20px; border: #ddd solid 1px; border-radius: 0px 8px 8px 8px; } .e-con.e-parent:nth-of-type(n+4):not(.e-lazyloaded):not(.e-no-lazyload), .e-con.e-parent:nth-of-type(n+4):not(.e-lazyloaded):not(.e-no-lazyload) * { background-image: none !important; } @media screen and (max-height: 1024px) { .e-con.e-parent:nth-of-type(n+3):not(.e-lazyloaded):not(.e-no-lazyload), .e-con.e-parent:nth-of-type(n+3):not(.e-lazyloaded):not(.e-no-lazyload) * { background-image: none !important; } .e-con.e-parent:nth-of-type(n+3):not(.e-lazyloaded):not(.e-no-lazyload).nitro-lazy, .e-con.e-parent:nth-of-type(n+3):not(.e-lazyloaded):not(.e-no-lazyload) *.nitro-lazy { background-image: none !important; } } @media screen and (max-height: 640px) { .e-con.e-parent:nth-of-type(n+2):not(.e-lazyloaded):not(.e-no-lazyload), .e-con.e-parent:nth-of-type(n+2):not(.e-lazyloaded):not(.e-no-lazyload) * { background-image: none !important; } .e-con.e-parent:nth-of-type(n+2):not(.e-lazyloaded):not(.e-no-lazyload).nitro-lazy, .e-con.e-parent:nth-of-type(n+2):not(.e-lazyloaded):not(.e-no-lazyload) *.nitro-lazy { background-image: none !important; } } .e-con.e-parent:nth-of-type(n+4):not(.e-lazyloaded):not(.e-no-lazyload).nitro-lazy, .e-con.e-parent:nth-of-type(n+4):not(.e-lazyloaded):not(.e-no-lazyload) *.nitro-lazy { background-image: none !important; } /* Hide all by default, then show at correct breakpoint */ /* Desktop: > 1024px */ br.desktop { display: none; } @media (min-width: 1025px) { br.desktop { display: block; } } /* Tablet: 768px - 1024px */ br.tablet { display: none; } @media (min-width: 768px) and (max-width: 1024px) { br.tablet { display: block; } } /* Mobile: < 768px */ br.mobile { display: none; } @media (max-width: 767px) { br.mobile { display: block; } } #mc_embed_signup { background: #fff; clear: left; font: 14px Helvetica, Arial, sans-serif; width: 550px; margin: 0 auto; /* Center the form */ padding: 20px; border: 0px solid #ddd; border-radius: 5px; } #mc-embedded-subscribe { background-color: #007bff; color: #fff; border: none; padding: 10px 20px; font-size: 16px; cursor: pointer; border-radius: 5px; transition: background-color .3s ease; } #mc-embedded-subscribe:hover { background-color: #0056b3; } input[type="email"] { width: calc(100% - 20px); padding: 10px; font-size: 14px; border: 1px solid #ccc; border-radius: 5px; margin-bottom: 10px; } label { display: block; margin-bottom: 5px; font-weight: bold; } .indicates-required { font-size: 12px; color: #666; } .asterisk { color: #e74c3c; }