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Integration between Skeat and HiJiffy

Description

The integration between HiJiffy and Skeat allows hotels to offer guests a quick pre check-in process before they arrive at the property. Guests receive a link to complete their details in advance, reducing waiting times at reception and helping teams prepare for arrival more efficiently.

Integration Details

Support

DETAILED FEATURES AND BENEFITS

Benefits

Better guest experience

Guests can complete their check-in information ahead of time, helping them start their stay without delays.

Reduced workload for hotel teams

By automating part of the check-in process, front desk staff spend less time on routine tasks and more time on meaningful guest interactions.

Stronger guest relationships

Sharing key information before arrival helps set expectations, while the ongoing communication channel supports a smoother stay.

Guests Benefits

Effortless check-in

Guests can handle the formalities in advance and enjoy a faster arrival at the hotel.

Faster arrival experience

With details already submitted, guests can be checked in quickly on arrival.

Easy access to requests

Guests can submit requests through the app, allowing the hotel team to prepare or respond without delay.

How the Integration works?

The hotel activates the Skeat plug-in within HiJiffy.
Guests can request pre check-in directly through the chatbot or receive it via an automated campaign.
A button appears in the chat, either by choice or based on the campaign flow.
HiJiffy sends the guest a link to Skeat’s pre check-in form.
The guest completes their details before arrival, giving the hotel all the information they need to prepare.

About Skeat

Skeat is a digital platform designed to simplify and speed up key steps in the guest journey. Its tools help hotels move traditional front desk processes online, allowing guests to complete tasks such as pre check-in from their mobile device. By reducing the time spent on manual administration, Skeat supports hotel teams in delivering a smoother arrival experience and more attentive service throughout the stay.

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Integration between Skeat and HiJiffy

Description

Integration Details

Support

DETAILED FEATURES AND BENEFITS

Benefits

Better guest experience

Reduced workload for hotel teams

Stronger guest relationships

Guests Benefits

Effortless check-in

Faster arrival experience

Easy access to requests

How the Integration works?

About Skeat

Want to know more? Contact our expert

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